Lydia Fitzpatrick
Springfield,OR
Summary
Well-qualified Commercial Real Estate professional with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
21
21
years of professional experience
Work History
Licensed Property Manager
Silva Managemet
08.2017 - Current
- Collaborated with owners on capital improvement projects to increase property values while staying within budget constraints.
- Coordinated with contractors for timely completion of repairs and improvements, preserving the value of properties under management.
- Managed financial operations for multiple properties, including budget development and rent collection, to ensure profitability.
- Enhanced tenant satisfaction by promptly addressing maintenance requests and resolving property-related issues.
- Conducted thorough property inspections regularly, ensuring adherence to safety standards and maintaining a well-maintained environment.
- Provided detailed monthly reports to property owners on financial performance indicators such as revenue growth and expense trends.
- Oversaw all aspects of tenant move-ins/move-outs including scheduling, inspections, deposits refunds/claims processing to ensure smooth transitions.
- Built rapport with tenants through regular communication and prompt resolution of concerns, fostering a positive living environment.
- Established strong relationships with vendors to negotiate competitive contracts for services such as landscaping, pest control, and waste removal.
- Handled lease renewal negotiations with tenants, securing long-term commitments and minimizing turnover.
- Coordinated with local authorities during emergency situations or natural disasters, ensuring the safety and well-being of tenants while minimizing property damage.
- Maintained accurate records of all property transactions, ensuring compliance with local laws and regulations.
- Followed up on delinquent tenants and coordinated collection procedures.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
- Administered operations to handle needs of more than 148 tenants across 24 properties.
- Delivered emergency 24-hour on-call service for tenants on building issues.
- Responded to Common Area Maintenance (CAM) inquiries.
Assistant Property Manager
Guard Realestate LLC
08.2009 - 07.2017
- Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- Kept accurate records of all resident and tenant correspondence.
- Processed applications efficiently by conducting thorough background checks and verifying references to select qualified tenants.
- Showed apartments to potential tenants and answered questions regarding community.
- Attended staff meetings and took extensive notes to share with property manager.
- Escalated major issues to property manager for immediate remediation.
- Organized community events to foster positive relationships between tenants and build a sense of community within the property.
- Delivered emergency 24-hour on-call service for tenants on building issues.
Janitorial Worker
New Look Cleaning
04.2003 - 06.2009
- Improved overall facility appearance through consistent attention to detail and adherence to cleaning schedules.
Education
Oregon Property Manager License
Online ED
04.2019
High School Diploma -
American School of Coorespondance
Lansing, Il07.2006
Skills
- Strong Communication Skills
- Detail Oriented
- Real estate law knowledge
- Property Management Expertise
- Critical Thinking
- Decision-Making
- Tenant and Owner Liaising
- Staff Coordination
Timeline
Licensed Property Manager
Silva Managemet
08.2017 - Current
Assistant Property Manager
Guard Realestate LLC
08.2009 - 07.2017
Janitorial Worker
New Look Cleaning
04.2003 - 06.2009
Oregon Property Manager License
Online ED
High School Diploma -
American School of Coorespondance