Lydia Flordelis
Yucaipa,CA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
Recreational Leader
City Of Yucaipa
Yucaipa, CA
04.2022 - 07.2023
- Designed accessible programming options catering towards individuals with physical or cognitive limitations.
- Ensured compliance with safety regulations for all activities offered through diligent monitoring and routine inspections of facilities and equipment.
- Monitored participation in recreational activities to provide assistance to participants.
- Developed strong relationships with students, fostering a positive and inclusive environment for all participants.
- Collaborated with other recreation staff in developing new recreational activities.
- Facilitated skill development in sports, arts, crafts, and other recreational areas through interactive lessons and hands-on experiences.
Receptionist/Retail Sales Representative
Bare Bronze Tanning
Yucaipa, CA
07.2019 - 03.2022
- Maintained visitor log for entering and leaving facility for security purposes.
- Assisted with onboarding new clients and securing paperwork completion.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Handled cash transactions and maintained sales and payments records accurately.
- Trained and supervised new employees to use selling strategies and apply best practices.
- Recommended merchandise to customers based on needs and preferences.
Receptionist
Fleur Salon
Yucaipa, CA
10.2018 - 08.2019
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Reduced incoming call response time by implementing an effective call routing system.
- Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
Education
Bachelor of Arts - Educational Studies in Elementary Education
Western Governors University
Salt Lake City, UT03.2024
Skills
- Youth Behavior Management
- Collaboration and Teamwork
- Daily Schedule Creation
- Listening Skills
- Problem-Solving
- Sensitive information handling
- De-Escalation Techniques
- First Aid/CPR
- Data Entry
Timeline
Recreational Leader
City Of Yucaipa
04.2022 - 07.2023
Receptionist/Retail Sales Representative
Bare Bronze Tanning
07.2019 - 03.2022
Receptionist
Fleur Salon
10.2018 - 08.2019
Bachelor of Arts - Educational Studies in Elementary Education
Western Governors University