Lydia Fredman
Martinsburg
Summary
Dedicated administrative professional with over 10 years of experience providing exceptional clerical, customer service, and office support in education, healthcare, banking, and business settings. Skilled in data entry, records management, scheduling, customer relations, and maintaining confidential information. Recognized for being dependable, organized, detail-oriented, and able to thrive in fast-paced environments while delivering excellent service.
Overview
11
11
years of professional experience
Work History
Teacher's Assistant
Berkeley County Schools
Martinsburg
08.2019 - 11.2024
- Support students individually and in small groups to promote academic success.
- Assist teachers with daily classroom instruction and activities.
- Collaborate with teachers and staff to meet educational goals.
- Help maintain a safe, positive, and organized learning environment.
- Provide classroom support for students with diverse learning needs.
- Maintain confidentiality of student information.
Office Assistant
SIMMs Integrative Health LLC
Martinsburg
09.2017 - 02.2018
- Scheduled appointments and verified insurance information.
- Managed patient files and maintained accurate records.
- Entered data accurately into electronic databases.
- Scanned, filed, and organized confidential medical documents.
- Routed incoming mail and distributed documents to appropriate personnel.
- Operated office equipment including copiers, scanners, and fax machines.
- Provided administrative support to office staff.
Bank Teller
167th Federal Credit Union
Martinsburg
01.2016 - 09.2016
- Delivered exceptional customer service while maintaining transaction accuracy.
- Processed deposits, withdrawals, loan payments, and check cashing transactions.
- Balanced cash drawers accurately at the end of each shift.
- Assisted members with account questions and banking services.
- Assisted customers with financial products and services.
- Maintained strict confidentiality and compliance with banking procedures.
Administrative Assistant
Stonebrook Inc
Martinsburg
03.2014 - 01.2016
- Managed front desk operations and welcomed visitors to create a positive first impression.
- Answered multi-line telephone system and directed calls appropriately.
- Scheduled appointments and coordinated office communications to ensure efficient workflow.
- Created reports, correspondence, and business documents.
- Organized filing systems and maintained company records.
- Processed incoming and outgoing mail, fax transmissions, and emails.
- Maintained office supplies and equipment.
- Assisted management with administrative projects and daily operations to support organizational goals.
Education
Martinsburg High School
Martinsburg , WVSkills
- Classroom Management
- Customer Service
- Administrative Support
- Clerical Support
- Calendar & Appointment Scheduling
- Records Management
- Data Entry
- Filing & Document Organization
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Google Workspace
- Office Administration
- Phone & Email Communication
- Problem Solving
- Team Collaboration
- Time Management
- Multitasking
- Confidential Information Management
- Professional Communication
References
References available upon request.
Timeline
Teacher's Assistant
Berkeley County Schools
08.2019 - 11.2024
Office Assistant
SIMMs Integrative Health LLC
09.2017 - 02.2018
Bank Teller
167th Federal Credit Union
01.2016 - 09.2016
Administrative Assistant
Stonebrook Inc
03.2014 - 01.2016
Martinsburg High School