Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Lydia Garza

Bourbonnais,IL

Summary

Hard-working,organized and dependable candidate with exceptional experience in leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Co Owner/Accounts Receivable /Bookkeeper

Garza's Concrete Inc
03.2016 - Current
  • Implemented innovative programs to increase employee loyalty and reduce turnover.
  • Implemented regular performance reviews for staff members to address concerns proactively and provide constructive feedback for continuous improvement.
  • Collaborated with development teams, internal customers, and product line management to verify delivery of desired quality requirements to distributors.
  • Maintained compliance with industry regulations and legal requirements through diligent oversight of business practices.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Cultivated a safe working environment by adhering to workplace safety policies and providing necessary resources for employee wellbeing.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Assisted in recruiting, hiring and training of team members.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Recorded deposits, reconciled monthly bank accounts and tracked expenses.
  • Completed payroll for employees and maintained detailed records of procedures.
  • Generated invoices upon receipt of billing information and tracked collection progress.
  • Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
  • Maintained and processed invoices, deposits, and money logs.

Union Production Operator

CSL Behring Plasma
04.2014 - Current
  • Perform every daily task by SOP, FDA, and OSHAS requirement and follows all protocols that are in place plant wide for production operations necessary for production of the medicine.
  • Handle multiple chemicals with proper PPE to maintain aseptic clean areas for filling of the medicine.
  • Always audit ready.
  • Follow all safety protocols for myself and the safety of my coworkers.
  • Test, and adjust machine settings or controls in preparation for production operations.
  • Inspected filled finished goods and also machines to maintain quality and efficiency.
  • Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
  • Inspected final products for defects and flaws using proper QA procedures.
  • Make sure that products are produced on time and are of good quality.
  • Documented production information via daily system logs and discussed issues with management and supervision.
  • Demonstrated(Certified Trained Demonsrtator) proper use of equipment to newly hired employees to avoid workplace injuries.
  • Actively participated in team projects and met critical deadlines.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Participated in training sessions to enhance skills and knowledge.
  • Took on additional shifts during peak work periods to keep projects on schedule.
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Loaded supplies into machines by hand or by hoist.
  • Trainer all new production operators on safe and efficient production procedures and proper machine operations.
  • Weighed and measured items to prevent waste and meet quality standards.
  • Experienced with plant start-up and shut down, process plant monitoring, wellhead surveillance and well testing.
  • Complied with company and OSHA safety rules and regulations.
  • Inspected and Packaged finished products and prepared fished goods for accurate shipping.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Applied effective time management techniques to meet tight deadlines.

Counselor, Unit Coordinator/Shift Leader/Supervisor in Training

Onarga Academy For Adolescence Boys
02.2005 - 05.2014
  • Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning for their transition into society after treatment.
  • Provided education on mental health, behavior issues and problematic sexual behavior, topics and resources to clients and family's for treatment.
  • Guided clients in developing skills and strategies for dealing with problems and behaviors.
  • Listened to clients' concerns and provided encouragement and support.
  • Acted as client advocate to coordinate required services or resolve emergency problems in crisis situations.
  • Supervised meetings with family members, DCFS case workers, probation officers and court authority to help create support system and a plan of treatment for clients.
  • Developed treatment plans to hold clients accountable for their actions and implicated it into their treatment plan.
  • Assessed and reported daily on patient behavior, moods, and other responses to determine correct diagnosis and devise treatment plans.
  • Organized, monitored and documented monthly clinical interventions with staff, family, victims and therapists for purpose of a individuals treatment plan .
  • Conducted assessments to determine progress and performance and report findings to relevant authorities.
  • Communicated closely with other counselors to devise programs and activities based on developmental and academic levels.
  • Enhanced client progress by utilizing evidence-based counseling techniques and individualized treatment plans.
  • Conducted thorough assessments to identify client needs and appropriate intervention strategies.
  • Offered guidance and advice to help cultivate self-esteem and community involvement.
  • Coordinated referrals between agencies to ensure seamless transitions for clients receiving multiple services.
  • Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
  • Evaluated program effectiveness by tracking key performance indicators related to client outcomes and satisfaction levels.
  • Used cognitive behavior therapy to assist clients in recognizing and redirecting poor habits.
  • Collaborated with other professionals to coordinate comprehensive care for clients.
  • Implemented evidence-based therapeutic interventions to promote positive behavior change.
  • Utilized motivational interviewing techniques to encourage positive change in clients'' lives.
  • Assisted clients in setting realistic goals, developing action plans, and monitoring progress towards achievement.
  • Provided crisis intervention services to individuals experiencing acute distress or dangerous situations.
  • Designed safe and supportive environment for clients to discuss issues.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Proven ability to develop and implement creative solutions to complex problems.
  • Applied effective time management techniques to meet tight deadlines.
  • Worked well in a team setting, providing support and guidance.
  • Skilled at working independently and collaboratively in a team environment.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Gained extensive knowledge in data entry, analysis and reporting.
  • Resolved problems, improved operations and provided exceptional service.
  • Gained strong leadership skills by managing projects from start to finish.
  • Excellent communication skills, both verbal and written.
  • Demonstrated creativity and resourcefulness through the development of innovative solutions.
  • Developed strong organizational and communication skills through coursework and volunteer activities.
  • Demonstrated leadership skills in managing projects from concept to completion.
  • Reduced errors in medication administration through meticulous verification of physician orders and close monitoring of potential interactions or allergies.
  • Trained new Unit Coordinators on unit-specific protocols, contributing to overall team proficiency in delivering exceptional patient care experiences.
  • Employed effective communication with patients and families, physicians and other healthcare team members related to patient condition.
  • Expedited discharge processes by accurately documenting patient progress notes and communicating with appropriate personnel.
  • Handled confidential patient information with discretion, adhering to HIPAA regulations to protect privacy rights.
  • Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
  • Developed policies and procedures for the safety of staff and our residents.
  • Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
  • Coordinated seamless transportation arrangements for residents requiring off-site specialty consultations, court or home visits.
  • Managed medical emergencies calmly and effectively while activating appropriate codes according to polices of the academy ; ensuring prompt response from specialized personnel and trained staff.
  • Hosted monthly Therapeutic Crisis Intervention (TCI ) training for staff.
  • Participated in ongoing professional development trainings to remain current on best practices within the counseling field.

Education

Associate in Art/ General Education - Psychology/ Social Work

Kankakee Community College
Kankakee
05.2025

Certification License in The State of Illinois - Certified Nursing Assistant

Kankakee Community College
Kankakee
12.2013

High School Diploma -

McFord High School
Bourbonnais, IL
05.2003

Skills

  • Problem-Solving
  • Production cycling
  • Positive Attitude
  • Equipment Operation
  • Expertise in crisis intervention techniques
  • Crisis Intervention Techniques
  • Data Confidentiality
  • File and Record Keeping
  • Case Management
  • Staff Training
  • Documentation And Reporting

Certification

  • First Aid/CPR Certified
  • CNA - Certified Nurse Assistant

Timeline

Co Owner/Accounts Receivable /Bookkeeper

Garza's Concrete Inc
03.2016 - Current

Union Production Operator

CSL Behring Plasma
04.2014 - Current

Counselor, Unit Coordinator/Shift Leader/Supervisor in Training

Onarga Academy For Adolescence Boys
02.2005 - 05.2014

Associate in Art/ General Education - Psychology/ Social Work

Kankakee Community College

Certification License in The State of Illinois - Certified Nursing Assistant

Kankakee Community College

High School Diploma -

McFord High School

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Lydia Garza