Lydia Gutierrez
Covina,CA
Summary
Dedicated social services professional with a proven track record of fostering positive outcomes and enhancing community well-being. Skilled at providing support, advocacy, and resources to diverse populations while upholding high ethical standards. Known for a collaborative approach, adaptability to changing needs, and a focus on delivering impactful results. Proficient in case management, crisis intervention, and effective communication techniques.
Overview
9
9
years of professional experience
Work History
Social Worker
Department of Public Social Services
04.2016 - Current
- Conducted interviews in accordance with policies and timelines.
- Reviewed identification documents of consumer/client at intake and reassessment, if applicable.
- Organized prioritized and monitored assigned caseload
- Verified and updated required case records within specific time limits established by Federal State and Departmental policies and procedures
- Documented case records according to State and County guidelines ie hourly task guideline and functional index ranking
- Ensured implementation of services and documents findings appropriately in accordance with departmental guidelines
- Calculates and records all authorized service hours in accordance with State and County Guidelines if applicable.
- Reviewed processed documents to ensure consistency ie Notice of Action SOC 293 if applicable
- Files physical case documents in appropriate folders and/or current database
- Process and monitor over/under payments according to departmental guidelines if applicable
- Identify and report potential internal and/or external fraud if applicable
- Ensure that |"Boost" Procedures are followed according to departmental guidelines if applicable
- Updated client documentation for accurate, compliant and current records.
- Advocated for clients to assure respected rights and wishes.
Education
Bachelor of Science - Criminal Justice
Cal State University of Long Beach
Long Beach, CA12.1999
Languages
Spanish
Native or Bilingual
Timeline
Social Worker
Department of Public Social Services
04.2016 - Current
Bachelor of Science - Criminal Justice
Cal State University of Long Beach
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