Summary
Work History
Skills
Languages
Timeline
Generic

Lydia Hernandez

San Jose,CA

Summary

Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs, and transforming customer service standards. Experienced in leading and supervising operational and sales teams. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Work History

Owner

Lydia's Tax Service
  • Managed day-to-day business operations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Evaluated suppliers to maintain cost controls and improve operations.
  • Used knowledge of market trends to create value-added solutions resulting in significant increase in revenues.
  • Prepared bank deposits and handled business sales, returns and transaction reports.

Self Driver

Uber
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Cleaned and maintained vehicles and assessed vehicles for damage after each shift.
  • Answered, scheduled, and responded to reservation calls at specific times and locations.
  • Generated consistent referrals and repeat business by providing friendly and fast service.

Skills

  • Labor Relations
  • Regulatory Compliance
  • Budget Administration
  • Negotiation
  • Financial Management
  • Staff Hiring

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Owner

Lydia's Tax Service

Self Driver

Uber
Lydia Hernandez