Lydia Hernandez

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

• Ensured the quality of all products produced by monitoring the baking process throughout production cycles.
• Maintained a clean working environment by adhering to sanitation procedures at all times.
• Exhibited excellent multitasking abilities while managing multiple tasks simultaneously under pressure.
• Managed customer orders promptly and accurately to maintain customer satisfaction levels.
• Adhered to all company policies regarding food safety practices when preparing or handling products.
• Organized daily tasks such as stocking shelves with fresh cut produce items, rotating inventory, and replenishing display cases.
• Regularly reviewed sales reports to identify trends in customer demand for specific types of fresh cut produce items.
• Efficiently completed special orders for large quantities of fresh cut produce within specified timeframes.
• Demonstrated product functionality to reinforce customer purchasing interest.
• Provided exceptional customer service through active listening and identifying customer needs.
• Helped train new employees on operational procedures and policies related to sales activities.
• Performed daily store operations such as cashiering, stocking shelves, inventory management, and price changes.
• Promoted warranty and product insurance options by presenting information on electronic care and replacement costs.

Cristian Ayala, Gamestop Manager, (619) 208-1989, cjayala2019@outlook.com

Ray Ulices Meza, Procurement Assistant, (619) 854-0374 Rmeza@SanDiego.edu