Lydia-Jade Holling
Everett,WA
Summary
Dynamic and engaging professional with a proven track record at Everett’s Best Coffee, excelling in customer service and team collaboration. Expert in POS System Operation and fostering a positive environment, significantly enhancing customer experience. Skilled in cash handling and inventory management, demonstrating leadership and a professional demeanor.
Overview
5
5
years of professional experience
Work History
Barista
Everett’s Best Coffee
Everett
11.2019 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
Crew Member
Frost
Mill Creek, WA
09.2022 - 01.2023
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Education
Crossroads Alternative
Granite Falls Skills
Friendly and outgoing
Team Player
Cash Handling
Opening and closing duties
Active listener
Exceptional customer service
Team Leadership
Cash Register Operation
Menu Memorization
Hospitality service expertise
POS System Operation
Professional Demeanor
New Hire Training
Timeline
Crew Member
Frost
09.2022 - 01.2023
Barista
Everett’s Best Coffee
11.2019 - Current
Crossroads Alternative