Lydia Kirkland
Dothan,AL
Summary
Dynamic corporate and community leader with a proven record of high achievements that have been accomplished though exceptional work ethic and excellent verbal and written business communications. Currently pursuing acceptance into Johns Hopkins' Master's in Fine Arts Programs to establish an excellent foundation for a new career in creative writing. Goals include personal fulfillment, mastering fiction art skills, and securing novel publishing. When current business knowledge and creative writing skills are coupled at the completion of the MFA, entrepreneurship becomes an exciting possibility.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Community Leader/Volunteer
Houston Academy PTO VP, KOP Secretary
05.2024 - Current
- PTO: Implemented successful school programs and fundraising initiatives within the educational community through people management, oral and written communication, and administration.
- KOP: Spearheaded key creative, administrative, and member development for a new Mardi Gras organization that raises funding for local cancer patients; Krewe of the Phoenix founding Board Member.
Business Operations Senior Executive
Self-employed
12.2021 - 08.2022
- Served in an emergency role to achieve an unexpected, yet successful, transition of deceased parents' family business to younger sibling.
- Oversaw all local and foreign hires and streamlined business operations by identifying inefficiencies and implementing process improvements.
Healthcare Operations Director, Laboratory
Southeast Health Medical Center
06.2017 - 12.2021
- Responsible for professional management of a diverse team of over 100 employees across three cost centers in a 24/7 work environment.
- Administration Top Employee Award: "The Shiny Penny" (overall employee that best represents the organization's mission, goals, and attributes).
- Hospital Grievance Committee Member: Proofread, edited, and approved grievance letters written by hospital leaders to patients and families.
- Spearheaded the hospital's laboratory testing challenges and plans during COVID-19.
- One of six employees selected for Intermountain Healthcare's miniATP Quality Improvement Program in Salt Lake City, UT.
- Reduced department overtime from 10% to 2.5% and employee turnover from 22% to 1.5%
Parent Teacher Organization - President
Heard Magnet (Dothan City Schools)
05.2011 - 06.2017
- National Award Winner: First Runner Up PTO Today's Parent Group School Project.
- Implemented creative marketing tactics to raise awareness about PTO initiatives, teacher and student needs, and increase participation among families, including written press releases and public speaking through radio and TV interviews.
Medical Sales Executive
Sanofi, Johnson and Johnson Pharmaceuticals
03.2003 - 05.2011
- Regional Rookie of the Year Award Winner for #1 Top Sales.
- Increased sales revenue by developing and maintaining strong relationships with key healthcare professionals.
- Managed a diverse portfolio of accounts, effectively addressing individual needs while maximizing cross-selling opportunities.
Sales Executive/Professional Recruiter
Personnel Resources, Inc.
04.1999 - 03.2003
- Achieved staffing company sales goals and serviced targets by cultivating and securing new customer relationships.
- Awarded the "Spirit of Personnel Resources" (Top employee that best represents the company's mission, while achieving top sales and productivity goals.
Education
MBA - General Business
University of North Alabama
Florence, AL05-2023
Graduate - Leadership
Dothan Area Chamber of Commerce, Leadership Dothan
Dothan05-2002
Bachelor of Science - Business, Human Resources Concentration
Troy University
Troy, AL03-1999
Skills
- Leadership and Communication Skills
- Cross-cultural understanding
- Problem-Solving
- Marketing and promotion
- Idea Brainstorming
- Effective writing
- Collaboration and partnership
- Entrepreneurial personality
- Strategic Thinking
- Customer Relations
Certification
Masterclass and Udemy.com Fiction Writing Courses
Intermountain Healthcare miniATP Quality Improvement Certificate
Timeline
Community Leader/Volunteer
Houston Academy PTO VP, KOP Secretary
05.2024 - Current
Business Operations Senior Executive
Self-employed
12.2021 - 08.2022
Healthcare Operations Director, Laboratory
Southeast Health Medical Center
06.2017 - 12.2021
Parent Teacher Organization - President
Heard Magnet (Dothan City Schools)
05.2011 - 06.2017
Medical Sales Executive
Sanofi, Johnson and Johnson Pharmaceuticals
03.2003 - 05.2011
Sales Executive/Professional Recruiter
Personnel Resources, Inc.
04.1999 - 03.2003
Masterclass and Udemy.com Fiction Writing Courses
Intermountain Healthcare miniATP Quality Improvement Certificate
MBA - General Business
University of North Alabama
Graduate - Leadership
Dothan Area Chamber of Commerce, Leadership Dothan
Bachelor of Science - Business, Human Resources Concentration
Troy University
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