Lydia Kolerok
Eagle River,AK
Summary
Skilled employee with 2 years of experience managing facilities upkeep. Works long shifts independently and efficiently to carry out routine care or cleaning needs. Proven knowledge of heavy equipment and machinery, cleaning chemicals, supplies and taking care of others in need. Obtaining First aid/CPR certification and a food handlers card.
Overview
3
3
years of professional experience
Work History
Housekeeper
Microtel Hotel
Eagle River, AK
05.2023 - 11.2024
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Cleaned rugs and upholstery using vacuums and fabric shampoo when necessary.
- Provided information about hotel services upon request from guests.
- Interacted pleasantly with clients and guests when performing daily duties.
- Ensured that all health standards were met during cleaning operations.
- Communicated with customers about requests for additional supplies or cleaning services.
Front Desk Receptionist
Harry J Mcdonald Memorial Ctr
Eagle River, AK
12.2023 - 03.2024
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Assisted with scheduling appointments for clients and visitors.
- Managed incoming and outgoing mail, courier services, faxes and other correspondence.
- Handled cash transactions accurately, balancing the register at the end of each shift.
- Verified identity documents for new customers before opening accounts in accordance with company policies.
Babysitter
Facebook
Juneau, AK
01.2022 - 05.2023
- Enforcing discipline when necessary but always doing so calmly and respectfully.
- Minimized TV and mobile device time by engaging children with games and physical books.
- Creating an atmosphere of fun that allows for occasional rule-bending within reason.
- Encouraging healthy physical activity by taking walks together or playing games outside.
- Provided direct-care services for children of varying ages.
- Tutored children in multiple school subjects to boost educational performance.
- Assigned age-appropriate chores to encourage self-confidence and responsibility.
Crew Member
McDonald's
Eagle River, AK
08.2021 - 01.2022
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Resolved customer complaints in a professional manner.
- Adhered to health department regulations regarding food handling procedures.
- Interacted pleasantly with guests to deliver quality customer service.
- Recognized by management for providing exceptional customer service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Performed cashier duties such as taking orders, collecting payments and providing change.
Education
High School Diploma -
Chugiak High School
Chugiak, AK05-2024
Skills
- Safe Cleaning With Chemicals
- Ergonomics and Safety Training
- Guest Relations
- Customer-Oriented
- Hospitality Background
- Teamwork
- Complex Problem-Solving
Timeline
Front Desk Receptionist
Harry J Mcdonald Memorial Ctr
12.2023 - 03.2024
Housekeeper
Microtel Hotel
05.2023 - 11.2024
Babysitter
Facebook
01.2022 - 05.2023
Crew Member
McDonald's
08.2021 - 01.2022
High School Diploma -
Chugiak High School