Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Lydia Lawson

Vancouver,WA

Summary

Skilled Training Supervisor skilled at bringing employees up to speed with current procedural, safety, and compliance standards. Top-notch communication and planning skills with a proactive approach to managing course changes. Offering many years' experience in related positions.

Overview

34
34
years of professional experience
1
1
Certification

Work History

Training Supervisor

Double K Ventures
Portland, OR
02.2010 - Current
  • Developed and implemented training programs for new employees.
  • Provided guidance and support to staff in the areas of customer service, sales, and marketing.
  • Coordinated the scheduling of classes, workshops, and other training initiatives.
  • Instructed trainees on proper use of office equipment and software applications.
  • Created detailed reports outlining progress of each employee's development.
  • Assisted with onboarding process by providing orientation materials to new hires.
  • Delivered presentations on topics such as communication skills, problem solving strategies, and goal setting techniques.
  • Collaborated with management teams to develop customized learning plans for individual employees based on their career goals.
  • Cross-trained employees to do other jobs within business, increasing job skills and productivity.
  • Awarded certificates to employees who completed training to recognize accomplishments, boosting motivation and retention.
  • Incorporated new curriculum to meet changing needs.
  • Supported onboarding of new employees by hosting orientation sessions.

Warehouse Manager

Pacific Office Automation
Beaverton, OR
03.2004 - 01.2009
  • Coordinated and monitored the receipt, storage, and dispatch of goods within the warehouse.
  • Ensured that all orders were accurately fulfilled in a timely manner.
  • Utilized inventory management software to track stock levels and maintain accurate records.
  • Maintained up-to-date knowledge of safety regulations and ensured compliance with them at all times.
  • Communicated regularly with other departments regarding supply chain activities.
  • Generated warehouse shipping documents, packing lists and invoices.
  • Operated forklifts to fill or empty overhead spaces.

Shift Manager

McDonalds Corp
Portland, OR
06.1990 - 01.2004
  • Developed and maintained positive working relationships with staff, customers, and vendors.
  • Recommended opportunities for growth and advancement to motivate employees.
  • Kept records of employees' attendance and working hours for accurate calculation of billable cycle.
  • Identified needs of customers promptly and efficiently.
  • Assigned tasks to employees and monitored productivity, performance and task completion.
  • Managed schedules, accepted time off requests and maintained coverage for shifts.
  • Documented receipts, employee hours and inventory movement.
  • Upheld company standards and compliance requirements for operations.
  • Managed daily cash intake by counting out registers and tabulating profits.
  • Enforced safety standards throughout the store including proper use of equipment.

Education

Some College (No Degree) - Nursing

Mount Hood Community College
Gresham, OR

Skills

  • Coaching and Mentoring
  • Policy updates
  • Learning Management Systems
  • Curriculum updates
  • Staff Development
  • Safe Food Handling
  • Guest Engagement
  • Order Management
  • POS operation
  • Cash Handling
  • Positive and professional
  • Food safety understanding
  • Class Instruction
  • ServSafe Proctor/Instructor
  • Diversity and Inclusion
  • Self Motivation

Certification

  • ServSafe Food Handler Certification - National Restaurant Association.
  • Hamburger University - McDonalds Corp.
  • Operational Instructor - McDonalds Corp.
  • OTP3 - McDonalds Corp.

Timeline

Training Supervisor

Double K Ventures
02.2010 - Current

Warehouse Manager

Pacific Office Automation
03.2004 - 01.2009

Shift Manager

McDonalds Corp
06.1990 - 01.2004

Some College (No Degree) - Nursing

Mount Hood Community College

Similar Profiles

CREATE PROFILE
Lydia Lawson