Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Lydia Lynch

Aiken,SC

Summary

Highly competent Receptionist with experience in managing front office operations, including handling multi-line phone systems and greeting visitors. Strengths lie in strong organizational skills, ability to multitask, and maintain a professional demeanor under pressure. Previous roles have had significant impact on improving efficiency of administrative processes and enhancing customer service experiences.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Receptionist

RBU construction
Columbia, SC
08.2024 - Current
  • Assisted in the development of cost estimates for projects.
  • Scheduled inspections by local authorities when necessary.
  • Communicated effectively with clients, contractors, architects, engineers..
  • Answered customer inquiries regarding products, services, billing, and other related topics.
  • Assisted with order entry and processing of incoming orders.
  • Maintained records of customer accounts and transactions.
  • Responded promptly to voicemail messages left by customers.
  • Coordinated deliveries of construction materials with vendors.

Cook

The Feedsack
Aiken, SC
07.2024 - Current
  • Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
  • Adhered to food safety standards when storing and preparing foods.
  • Cleaned kitchen equipment, surfaces, utensils and dishes.
  • Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
  • Coordinated with wait staff to ensure timely delivery of meals to customers.
  • Wrapped, dated and labeled food items in storage for safety and freshness.
  • Chopped, diced and sliced vegetables and fruit ahead of rush periods.
  • Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.

Server/Receptionist

Green Boundary Club
Aiken, SC
01.2023 - 06.2024
  • Greeted guests and provided menus.
  • Provided excellent customer service to ensure satisfaction.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Checked food before serving it to customers.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Accurately recorded orders on cash register and point-of-sale system.
  • Answered incoming calls promptly and professionally.
  • Developed strong relationships with customers through effective communication.
  • Trained new hires on telephone etiquette and company processes.

Receptionist

Toyota Dealership
North Augusta, SC
02.2022 - 12.2022
  • Greeted visitors and provided them with assistance.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Scheduled appointments for clients, customers, and other visitors.
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Performed data entry tasks into various computer systems accurately and promptly.
  • Updated daily log book with information about visitors entering the premises.
  • Provided excellent customer service at all times while interacting with both internal and external customers.
  • Answered and directed incoming calls using multi-line telephone system.

Education

High School Diploma -

Ridge Spring-Monetta Highschool
Ridge Spring, SC
06-2022

Skills

  • Bookkeeping
  • Scheduling
  • Security awareness
  • Project coordination
  • Administrative support
  • Time management
  • Tech-Savvy
  • File management
  • Professional demeanor
  • Document management
  • Technical support
  • Reception desk management
  • Meticulous and organized
  • Organization skills
  • Office equipment operations
  • Data inputting
  • Multi-line telephone systems
  • Customer/Client relations
  • Phone etiquette

Certification

  • CPR certification

References

References available upon request.

Timeline

Receptionist

RBU construction
08.2024 - Current

Cook

The Feedsack
07.2024 - Current

Server/Receptionist

Green Boundary Club
01.2023 - 06.2024

Receptionist

Toyota Dealership
02.2022 - 12.2022

High School Diploma -

Ridge Spring-Monetta Highschool

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Lydia Lynch