Hi, I’m
Lydia Chan
Lakeland,FL
Summary
Experienced administrative coordinator with a strong background in cross-cultural education and a proven track record of success. Over 3 years of dedicated administrative coordinating experience, coupled with 4+ years in diverse teaching environments. Proficient in orchestrating seamless operations, optimizing interdepartmental communication and supporting high- level executives.
Overview
6
years of professional experience
Work History
Southeastern University
Department Coordinator/Graduate Assistant
05.2022 - 08.2023
Job overview
- Acted as the primary point of contact for students in higher education, promptly responding to their inquiries via email and in person
- Provided clear and comprehensive guidance to students regarding departmental requirements, ensuring their successful participation
- Utilized software to track and manage data, maintaining accurate and up-to- date records; used Microsoft Office tools to organize and input credits efficiently
- Collaborated with department guest speakers, demonstrating a high level of professionalism while organizing travel arrangements and university visits
- Developed a comprehensive 75-page handbook outlining step-by-step instructions for each aspect of the graduate assistant position
- Successfully trained the incoming graduate assistant, ensuring a seamless transition and setting them up for success in the role.
The Christian Agency for Israel
Executive Administrative Coordinator
06.2020 - 01.2023
Job overview
- Served as the primary point of contact within the organization; facilitate interdepartmental communications between employees and external parties, including legal, marketing, and financial contractors
- Managed board members' and executives' schedules, calendars, and appointments; organized and facilitated all meetings over Zoom
- Handled primary office duties, such as answering and routing phones, responding to emails, maintaining employee and financial records, along with data entry and reporting
- Designed info-graphic documents and PowerPoint presentations for board meetings and Pioneer Donor Program
- Extensive use of CRM software to track donation and donor data.
Rowad Alkhaleej International School
Elementary School Teacher
09.2019 - 04.2020
Job overview
- Created and managed a productive learning environment.
- Communicated school policies with students and parents to ensure advancement throughout the school year and to set classroom expectations.
- Conducted quarterly parent-teacher conferences to review students’ progress and offer guidance for their best next steps.
- Worked closely with team teachers to ensure cohesive instruction throughout the grade level.
- Used educational technologies to promote learning and communication within the school; comfortably adapted to distance learning programs.
- Received certificate of achievement for most effective use of school management software.
Qkids
Online Instructor
06.2017 - 01.2019
Job overview
- Facilitated lessons through interactive online teaching platform for learners between 5-12 years old.
- Assessed students’ performance after each session.
- Maintained consistent communication with supervisors in regards to my achievement.
Education
Southeastern UniversityLakeland, FL
Master of Arts from Leadership: Non-Profit Leadership
10.2023
University Overview
- 4.0 GPA
Southeastern UniversityLakeland, FL
Bachelor of Science from Organizational Leadership
05.2018
Skills
- Non-Profit Knowledge
- Project Management
- Strategic Planning
- Brand Promotion
- Event Coordination
- Effective Communication
- Problem-Solving
- Data Analysis and Reporting
- CRM Systems
- Project Management Software
- Microsoft Software Proficiency
Timeline
Department Coordinator/Graduate Assistant
Southeastern University
05.2022 - 08.2023
Executive Administrative Coordinator
The Christian Agency for Israel
06.2020 - 01.2023
Elementary School Teacher
Rowad Alkhaleej International School
09.2019 - 04.2020
Online Instructor
Qkids
06.2017 - 01.2019
Southeastern University
Master of Arts from Leadership: Non-Profit Leadership
Southeastern University
Bachelor of Science from Organizational Leadership
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