Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lydia Marrotte

Keene

Summary

Experienced professional dedicated to helping patients reach their potential to function in society. Possesses excellent social and interpersonal communication skills to encourage patient comfort and relaxation. Skilled at coaching special needs individuals to achieve greater independence and confidence.

Overview

7
7
years of professional experience

Work History

Behavior Technician

Patterns Behavioral Services
01.2023 - 08.2024
  • Worked as part of collaborative team to address changing needs of children and families.
  • Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
  • Monitored client progress to provide continued guidance and consistent feedback to families.
  • Collaborated with other professionals to develop and modify individualized treatment plans.
  • Developed and implemented reinforcement systems to encourage positive behaviors.
  • Documented interventions, assessments and progress reports on database to enable tracking history and maintain consistent records.
  • Trained clients to apply appropriate social skills and behavior modification techniques.
  • Collaborated with client's support system and other allied specialists to implement positive interventions.
  • Kept accurate records by documenting progress and adhering to prescribed behavior plan.
  • Intervened with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.
  • Supported client using principles of applied behavior analysis.
  • Learned specialized behavior approaches to implement behavioral strategies.
  • Delivered compassionate patient care, focusing on safety, comfort and emotional support.

Office Assistant

MCH Pediatric Covid Unit
11.2021 - 08.2022
  • Prepared and edited documents to produce precise, accurate and professional communication.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Reviewed files, records and other documents to obtain information to respond to requests.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
  • Input data into spreadsheets and databases.
  • Assisted with onboarding of new employees.
  • Coordinated and scheduled meetings and appointments.
  • Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.

In Home Health Care Provider

PRIVATE
02.2021 - 11.2021
  • Checked vital signs on daily basis and contacted supervisor regarding patient health concerns or behavioral changes.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
  • Followed nutritional plans to prepare optimal meals.
  • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
  • Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
  • Completed household management tasks for clients within private home settings.
  • Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
  • Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
  • Assisted disabled clients to support independence and well-being.
  • Cooked tasty, nourishing meals for patients to promote better nutrition.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
  • Provided assistance to clients by handling household cleaning duties, managing schedules, and transporting to and from medical appointments.
  • Administered medications in accordance with doctor's instructions.
  • Documented vital statistics and coordinated with health care providers.
  • Provided direct personal care and administrative services to clients.
  • Trained new staff members on best practices for home health care.
  • Supported families through difficult times by offering emotional support and education on important care tasks.
  • Assisted with end-of-life care.

Nanny/Babysitter

Self Own Business
06.2018 - 02.2021
  • Supported children in play activities, meals, and snacks, hygiene and socialization.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Engaged with children on age-appropriate level.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Played games, worked on puzzles, and read books to young children.
  • Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
  • Built positive and nurturing environments to support child social and emotional growth.
  • Assisted with light housekeeping duties as well as running errands.
  • Administered basic first-aid and medication in emergency situations.
  • Prepared meals and snacks for children based on dietary guidelines.
  • Developed and implemented behavior management strategies to minimize indiscipline and guide children in attaining positive behavior.
  • Organized activities that enhanced children's physical, emotional, and social well-being.
  • Helped children complete homework assignments and school projects.
  • Provided developmentally appropriate activities for children.
  • Supervised children engaged in physical activity, learning and social skills with peers.
  • Transported children to and from school, medical appointments, and extra-curricular activities.
  • Monitored children's play activities to verify safety.

Waitress

Friendly's
07.2018 - 04.2019
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Answered customers' questions, recommended items, and recorded order information.
  • Processed orders and sent to kitchen employees for preparation.
  • Inspected dishes and utensils for cleanliness.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.

Crew Member

Dunkin' Donuts
11.2017 - 07.2018
  • Worked well in a fast-paced, high pressure environment
  • Greeted and served customers
  • Answered customer questions
  • Answered and made phone calls
  • Worked at the drive thru and front counter
  • Maintained a positive relationship with coworkers
  • Took cash and credit card payments
  • Maintained store cleanliness
  • Prepared food and stocked the freezer and fridge
  • Restocked supplies
  • Provided customer service with a smile

Education

High School Diploma -

Monadnock Regional High School
Swanzey, NH
06.2019

Skills

  • Childcare Provider (10 years)
  • Kitchen Experience (4 years)
  • Food Preparation (5 years)
  • Meal Preparation (5 years)
  • Food Production (5 years)
  • Home Care (Less than 1 year)
  • Senior Care (Less than 1 year)
  • Dementia Care (Less than 1 year)
  • Caregiving (Less than 1 year)
  • Behavior treatment plans
  • ABA techniques
  • Training and mentoring

Timeline

Behavior Technician

Patterns Behavioral Services
01.2023 - 08.2024

Office Assistant

MCH Pediatric Covid Unit
11.2021 - 08.2022

In Home Health Care Provider

PRIVATE
02.2021 - 11.2021

Waitress

Friendly's
07.2018 - 04.2019

Nanny/Babysitter

Self Own Business
06.2018 - 02.2021

Crew Member

Dunkin' Donuts
11.2017 - 07.2018

High School Diploma -

Monadnock Regional High School

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