Lydia Mathews
Ellaville,GA
Summary
Dynamic Material Handler Team Lead at Phoebe Sumter Medical Center, recognized for enhancing warehouse efficiency and team productivity through effective communication and problem-solving. Proven expertise in inventory management and a commitment to workplace safety, fostering a collaborative environment that drives operational excellence and employee satisfaction.
Experienced with inventory management, ensuring smooth and efficient operations. Utilizes team leadership to maintain high productivity levels and meet deadlines. Track record of fostering collaborative environment and enhancing workflow processes.
Material handling leader with solid experience in warehouse operations and logistics. Skilled in inventory management, forklift operation, and safety protocols. Strong focus on team collaboration and delivering consistent results. Adaptable to changing needs and known for reliability and efficiency.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
35
35
years of professional experience
Work History
Material Handler Team Lead
Phoebe Sumter Medical Center
05.2023 - Current
- Maintained a clean, organized work environment, promoting employee satisfaction and operational efficiency.
- Streamlined communication channels within the team, enabling quick resolution of issues and facilitating a more cohesive work environment.
- Provided motivation and support to team members, inspiring high levels of dedication and commitment towards goals.
- Strengthened cross-functional collaboration by working closely with other departments to fulfill orders accurately and efficiently.
- Oversaw quality control measures during all stages of material handling, ensuring compliance with industry standards.
- Increased accuracy of inventory counts through thorough audits, resulting in reduced discrepancies and improved stock control.
- Evaluated staff performance regularly, offering constructive feedback and direction for growth opportunities.
- Addressed operational challenges proactively, developing targeted solutions that minimized disruptions in service.
- Boosted team productivity by delegating tasks effectively and providing clear communication on expectations.
- Contributed to a positive workplace culture by fostering teamwork, communication, and mutual respect among team members.
- Implemented continuous improvement initiatives to identify areas for process enhancement, leading to increased overall performance.
- Developed comprehensive training programs for new hires, fostering skill development and successful integration into the team.
- Improved safety records by conducting regular safety trainings and ensuring proper use of equipment.
- Enhanced warehouse efficiency by streamlining material handling processes and implementing best practices.
- Achieved timely completion of projects with strong attention to detail in organizing materials for distribution.
- Reduced material waste through meticulous inventory management and coordination with other team leads.
- Optimized warehouse layout to facilitate quicker retrieval of materials, decreasing order processing time.
- Monitored equipment usage and performed routine maintenance checks, reducing downtime due to malfunctions or other issues.
- Reduced material waste with meticulous tracking and reporting, contributing to sustainability goals.
- Conducted regular inventory audits to maintain accurate stock levels and minimize losses.
- Supported implementation of new software system to better track and manage inventory, leading to reduced downtime.
Team Leader
Tractor Supply Company
07.2022 - 07.2024
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
- Assisted in recruitment to build team of top performers.
- Fostered positive work environment, resulting in decreased employee turnover and increased team cohesion.
- Built and maintained strong client relationships, leading to repeat business and referrals.
- Increased customer satisfaction with prompt and accurate issue resolution, leading dedicated customer service team.
- Led by example, demonstrating commitment and professionalism that inspired team members to excel.
- Improved operational workflows, enabling team to handle increased workloads without compromising quality.
Travel Banker
Ameris Bank
06.2021 - 06.2022
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Developed and maintained strong customer relationships, providing exceptional service and advice.
- Maintained strict compliance with all banking regulations, ensuring a secure and trustworthy environment for clients.
- Delivered exceptional customer service, addressing concerns promptly and professionally to ensure client satisfaction.
- Increased client satisfaction by providing tailored financial advice and personalized banking solutions.
- Balanced teller drawers and ATM cash.
- Monitored account activity and identified suspicious transactions, taking appropriate action to prevent fraud.
Manager's Assistant
Winn-Dixie Stores Inc.
01.1999 - 06.2021
- Collaborated with cross-functional teams to ensure timely completion of projects while maintaining high-quality standards.
- Provided essential support during contract negotiations which aided managers to close profitable deals.
- Supported manager in achieving revenue targets by conducting market research and identifying potential business opportunities.
- Played a key role in the successful implementation of new company policies, providing training and guidance to staff members as needed.
- Increased workplace efficiency through meticulous organization of office space resulting in easily accessible files for quick reference.
- Reduced operational costs with thorough budget analysis and effective cost-saving measures.
- Assisted in increasing company profitability through strategic sales initiatives and targeted marketing campaigns.
- Improved customer satisfaction ratings, addressing client concerns promptly and professionally.
Manager
TOPS MarketLLC
07.1990 - 12.1998
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
Education
GED -
Greater Education
Warner Robins, GA04-2004
Skills
- Warehouse safety
- Workplace cleanliness
- Order picking
- Shipping and receiving
- Stock organization
- Material handling equipment
- Supply chain
- Barcode scanning
- Positive attitude
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Time management
- Hand and power tools
- Attention to detail
- Problem-solving abilities
- Multitasking Abilities
- Loading and unloading
- Reliability
- Workplace safety
- Excellent communication
- Critical thinking
- Computer skills
- Email and phone communication
- Team leadership
Timeline
Material Handler Team Lead
Phoebe Sumter Medical Center
05.2023 - Current
Team Leader
Tractor Supply Company
07.2022 - 07.2024
Travel Banker
Ameris Bank
06.2021 - 06.2022
Manager's Assistant
Winn-Dixie Stores Inc.
01.1999 - 06.2021
Manager
TOPS MarketLLC
07.1990 - 12.1998
GED -
Greater Education
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