Lydia McGill
Novato,CA
Summary
Accomplished Care Provider and Counselor with a proven track record at San Quentin State Prison, enhancing client well-being through compassionate caregiving and critical thinking. Excelled in care plan management and crisis intervention, significantly improving client progress tracking. Skilled in Microsoft Office, demonstrating strong professionalism and work ethics. Dependable employee establishes rapport and trust with patients and helps complete daily living tasks to enhance quality of life. Driven to prioritize individual needs with attention to important details. Valued as accommodating, kind-hearted team player dedicated to expanding knowledge and responsibilities.
Overview
14
14
years of professional experience
Work History
IHSS Care Provider
IN-HOME CARE SUPPORT SERVICES
11.2019 - Current
- Prepared nutritious meals according to dietary restrictions and preferences for better overall health.
- Provided transportation and appointments management.
- Provided transportation for clients to medical appointments, social events, and other necessary outings.
- Ensured a safe and comfortable environment by maintaining a clean and organized living space.
- Communicating information to patients, establishing a rapport with integrity and ethics.
- Assisted disabled clients to support independence and well-being.
- Assisted clients with daily living activities, promoting independence and quality of life.
- Protective supervision, and paramedical services as ordered by a physician.
Counselor
BayMark Health Services
01.2022 - 06.2023
- Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
- Contributed to a supportive work environment by sharing knowledge, resources, and new findings within the counseling field.
- Improved client satisfaction through consistent communication, empathy, and understanding of their unique challenges.
- Provided emergency response in crisis situations to diffuse tensions and prevent violence.
Counselor
Serenity Knolls Treatment Facility
06.2022 - 03.2023
- Assisted clients in setting realistic goals, developing action plans, and monitoring progress towards achievement.
- Communicated closely with other counselors to devise programs and activities based on developmental and academic levels.
- Used cognitive behavior therapy to assist clients in recognizing and redirecting poor habits.
- Coordinated referrals between agencies to ensure seamless transitions for clients receiving multiple services.
- Promoted mental health awareness within the community through participation in educational events and presentations.
- Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
- Educated clients on available community resources, fostering a sense of empowerment and self sufficiency.
- Improved client satisfaction through consistent communication, empathy, and understanding of their unique challenges.
- Conducted group and/or family sessions, under supervision, as scheduled and documents as required.
- Liaison with insurance carriers, as requested.
- General office skills. Entering and maintaining data in computer database. Screened phone calls, answered questions, and scheduled appointments.
- Demonstrated oral communication, adaptability, professional expertise, client focused, and writing skills technology skills.
AOD Counselor
San Quentin State Prison
03.2019 - 06.2019
- Provided crisis intervention services when needed, ensuring the safety and well-being of clients during difficult moments with eating disorders, drug and alcohol, and mental issues.
- Educated clients on coping skills and strategies that promote long-term sobriety and success in recovery.
- Improved client progress tracking by maintaining detailed case notes and records for each individual.
Special Education Aide
West Contra Costa Unified School District
11.2015 - 06.2018
- Led small group instruction sessions tailored specifically to address diverse learning needs within the classroom population.
- Provided one-on-one support to students with physical, emotional, or behavioral challenges during classroom activities.
- Maintained detailed records of student progress, attendance, and behavior for use in evaluations and reports.
- Assisted in the development of functional life skills for students with intellectual and developmental disabilities.
Caregiver
In Home Care
Richmond, CA
2010.06 - 2015.10
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Learned and adapted quickly to new technology and software applications.
Education
No Degree - Medical Assistant, EKG Technician, Phlebotomy
Bay Area Medical Academy
San Francisco, CA06.2022
Associate of Arts - Humanities, Social Science
Contra Costa College
San Pablo, CA06.2018
High School Diploma -
John F. Kennedy High School
Richmond, CA06.1984
Skills
- Emotional Support
- Grooming assistance
- Physical mobility support
- Compassionate Caregiving
- Professionalism and strong work ethics
- Computer proficiency: Microsoft Office, including Excel
- Care Plan Management
- Problem Identification
- Documentation and Recordkeeping
- Critical Thinking
Timeline
Counselor
Serenity Knolls Treatment Facility
06.2022 - 03.2023
Counselor
BayMark Health Services
01.2022 - 06.2023
IHSS Care Provider
IN-HOME CARE SUPPORT SERVICES
11.2019 - Current
AOD Counselor
San Quentin State Prison
03.2019 - 06.2019
Special Education Aide
West Contra Costa Unified School District
11.2015 - 06.2018
Caregiver
In Home Care
2010.06 - 2015.10
No Degree - Medical Assistant, EKG Technician, Phlebotomy
Bay Area Medical Academy
Associate of Arts - Humanities, Social Science
Contra Costa College
High School Diploma -
John F. Kennedy High School
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