Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
3
3
years of professional experience
Work History
Assistant Manager
Dollar Tree
07.2023 - Current
Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Developed strong working relationships with staff, fostering a positive work environment.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Improved customer satisfaction by addressing and resolving complaints promptly.
Sales Associate
Dimitridon Studios
08.2022 - 06.2023
Operated cash register and POS to handle purchases
Met merchandising standards by keeping store stocked
Encouraged customers to make additional purchases and suggested relevant items
Greeted customers warmly and offered assistance
Helped customers find and select products.
Food Service Worker
Zoup
03.2022 - 08.2022
Verified food was served at the correct temperature to reduce risks
Prepared variety of food dishes by following strict recipe guidelines
Handled cashier duties, maintaining accuracy of monies received or exchanged.
Senior Citizen Dinner Server
CK Catering
08.2021 - 12.2021
Developed strong interpersonal skills while interacting with customers and coworkers in a fast-paced environment
Demonstrated excellent customer service skills by anticipating residents needs and responding promptly to requests
Successfully handled large groups of residents while providing prompt service to each table
Provided knowledgeable descriptions of food items to residents, answering any questions they had about menu selections
Practiced active listening techniques when taking orders from residents to accurately record their wishes.
Education
High School Diploma -
St Joseph High School
St Joseph, MI
06.2022
Skills
Staff Supervision
Product and service knowledge
Cash Register Operation
Stocking and Replenishing
Conflict Resolution
Money Handling
Additional Information
Operated cash register and POS to handle purchases.
Met merchandising standards by keeping store stocked.
Encouraged customers to make additional purchases and suggested relevant items.
Greeted customers warmly and offered assistance.
Helped customers find and select products.
Verified food was served at the correct temperature to reduce risks.
Prepared variety of food dishes by following strict recipe guidelines.
Handled cashier duties, maintaining accuracy of monies received or exchanged.
Developed strong interpersonal skills while interacting with customers and coworkers in a fast-paced environment.
Demonstrated excellent customer service skills by anticipating residents needs and responding promptly to requests.
Successfully handled large groups of residents while providing prompt service to each table.
Provided knowledgeable descriptions of food items to residents, answering any questions they had about menu selections.
Practiced active listening techniques when taking orders from residents to accurately record their wishes.