Lydia Miller
Salisbury,NC
Summary
Multi-talented Dental Assistant with 1 year of expertise assisting with all areas of dental treatment. Committed to supporting administrative duties such as charting, records management and appointment setting while supporting dentists. Talented at closely monitoring patients during procedures to quickly address issues with pain or discomfort.
Overview
3
3
years of professional experience
Work History
Dental Assitant
Dogwood family dentistry
Albemarle, NC
08.2022 - 04.2023
- Answered incoming calls, scheduled appointments, and confirmed patient visits.
- Arranged documents for insurance claims.
- Collected payments from patients in accordance with established policies and procedures.
- Processed referrals to specialists when required by the dentist.
- Transmitted medical records and other correspondence by mail, e-mail, or fax.
- Help coordinate the dentist’s schedule
- Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
- Kept accurate records of dental treatments provided for each patient's visit.
- Prepared bills and completed insurance forms using system software.
Waitress
The Smoke Pit
Salisbury, NC
04.2021 - Current
- Motivated waitress with 4 years' experiences successfully serving customers in busy restaurants
- Provided excellent customer service to ensure repeat customers.
- Recognized for significantly increasing guest check averages by promoting appetizers, specialty items and unique mixed drink selections
- Collaborative, thoughtful team leader with clear, comprehensive and directive supervision.
Education
High School Diploma -
East Rowan High School
Salisbury, NC05-2021
Some College (No Degree) - Dental Assisting
Lake Norman Dental School
Mooresville, NCSkills
- Ability to handle multiple tasks and multiple projects
- Strong communication skills and ability to visualize clients requests
- Possess great interpersonal and management skills
- Proper telephone etiquette
- Detailed patient histories
- Quick learner
- Methodological and ability to pay attention to details
- Communicate effectively in person, by phone and in writing
- Coordinate patient needs by priority
- Provide efficient information during inpatient and outpatient encounters
- Organize duties to efficiently work independently
Languages
English
Native/ Bilingual
Spanish
Limited
References
References available upon request.
Timeline
Dental Assitant
Dogwood family dentistry
08.2022 - 04.2023
Waitress
The Smoke Pit
04.2021 - Current
High School Diploma -
East Rowan High School
Some College (No Degree) - Dental Assisting
Lake Norman Dental School
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