Lydia Moody
Litchfield Park,AZ
Summary
Dynamic professional with a proven track record in small business operations at Share-Care, LLC, enhancing client satisfaction through strategic service delivery. Skilled in customer relations and relationship building, I effectively mentored staff and streamlined processes, driving operational efficiency and fostering a collaborative environment. Committed to impactful community engagement and sustainable business practices.
Overview
31
31
years of professional experience
Work History
Group Home Owner
Share-Care, LLC
06.2015 - Current
- Developed and implemented service delivery strategies to enhance client satisfaction and retention.
- Managed operational logistics, ensuring efficient resource allocation and workflow optimization.
- Cultivated partnerships with local organizations to expand service offerings and community impact.
- Oversaw financial management, including budgeting and forecasting to support business sustainability.
- Mentored staff, providing training on best practices in customer engagement and care delivery.
- Streamlined internal processes, improving efficiency in service operations and client communication.
- Led team meetings to foster collaboration, align goals, and address operational challenges effectively.
- Managed day-to-day business operations.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
First Grade Teacher
Pendergast School District
07.2004 - Current
- Designed and implemented engaging lesson plans aligned with curriculum standards.
- Fostered a positive classroom environment that promoted student collaboration and respect.
- Assessed student progress through formative and summative evaluations to tailor instruction.
- Collaborated with parents and staff to support individual student needs and development.
- Organized and facilitated after-school tutoring sessions for struggling students, helping them improve their grades and comprehension levels.
- Implemented differentiated instruction techniques to meet the diverse needs of students in the classroom.
- Assessed student progress regularly through formative assessments and provided timely feedback for improvement.
- Participated in professional development workshops to stay current on best teaching practices and implement new strategies in the classroom.
- Fostered a positive learning environment by modeling respect, empathy, and active listening.
- Mentored new teachers in lesson planning and classroom management techniques, contributing to a supportive school culture.
Youth Correctional Officer
Adobe Mountain School
05.1994 - 03.1999
- Led security operations ensuring safety and compliance within correctional facility.
- Mentored junior officers, fostering professional growth and enhancing team performance.
- Developed protocols to improve inmate supervision and facility security.
- Coordinated conflict resolution strategies, reducing incidents among youth offenders.
Education
Justice Studies
Arizona State University
Tempe, AZPost-Baccalaureate Diploma - Elementary Education
Ottawa University
Ottawa, AZSkills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
Timeline
Group Home Owner
Share-Care, LLC
06.2015 - Current
First Grade Teacher
Pendergast School District
07.2004 - Current
Youth Correctional Officer
Adobe Mountain School
05.1994 - 03.1999
Justice Studies
Arizona State University
Post-Baccalaureate Diploma - Elementary Education
Ottawa University
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