Lydia Newton
San Francisco,CA
Summary
Creative hospitality professional enthusiastic about sharing her strong skills in customer service with museum guests while sharing her passion for the arts.
Overview
9
9
years of professional experience
Work History
Assistant
Kramer Archives
10.2022 - 02.2023
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Monitored and ordered supplies and materials to keep office well stocked.
- Communicated with clients about their photo orders.
Bartender/Server
Firefly
04.2018 - 03.2020
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Hostess/Server
The Blue Plate
08.2014 - 12.2018
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Cultivated warm relationships with regular customers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
- Answered customers' questions, recommended items, and recorded order information.
Gallery Sitter
Gallery 16
07.2016 - 07.2016
- Gallery sat for main gallery and Minnesota Street Project.
- Explained exhibits to visitors and watched over artwork.
Assistant to Richard Coleman
Chandran Gallery
09.2015 - 09.2015
- Helped artist paint art installation for gallery opening.
Education
No Degree - Fine Arts / Fashion Design
Academy of Art University
San Francisco, CA09.2014
Skills
- Passionate about the Arts
- Strong customer service skills
- Creative Problem solving
- Administrative Support
- Product and Service Knowledge
- Relationship Building
- Ability to work by self and with a team
- Verbal and Written Communication
- Fast Learner
- Punctual
Timeline
Assistant
Kramer Archives
10.2022 - 02.2023
Bartender/Server
Firefly
04.2018 - 03.2020
Gallery Sitter
Gallery 16
07.2016 - 07.2016
Assistant to Richard Coleman
Chandran Gallery
09.2015 - 09.2015
Hostess/Server
The Blue Plate
08.2014 - 12.2018
No Degree - Fine Arts / Fashion Design
Academy of Art University
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