At Nike, I led the Enterprise Data Analytics and AI, Data Governance Operations team by relentlessly enhancing team performance, stakeholder and business partner relations, and thoughtful strategic planning. My authentic leadership style motivated team morale and improved stakeholder satisfaction, while my expertise in data and process optimization drove business growth.
Hi, I’m
Lydia Orozco
Hillsboro,OR
Summary
Overview
17
years of professional experience
Work History
Nike, Inc.
Enterprise Data and AI, Data Operations Director
07.2022 - 05.2024
Job overview
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Improved team collaboration through regular communication, goal setting, and performance evaluations.
- Cultivated a positive work environment that fostered employee engagement, attracted new talent, increased retention and boosted overall team morale.
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
- Proactively identified potential risks and implemented mitigation strategies to minimize negative impacts on business operations and employee morale.
Nike, Inc.
Enterprise Data Analytics, Customer Success Expert
10.2021 - 07.2022
Job overview
- Conducted regular account reviews to assess client status, identify opportunities, and ensure continued success.
- Collaborated with cross-functional teams to advocate for customer needs and drive product improvements.
- Implemented process improvements that resulted in increased efficiency within the Customer Success team.
- Collected customer feedback and made process changes to exceed customer satisfaction goals.
- Boosted customer retention rates through proactive communication and building strong relationships.
Nike, Inc.
Enterprise Data Analytics Data Governance Expert
11.2020 - 10.2021
Job overview
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
Nike, Inc.
Operations, Product Data Governance Manager
10.2017 - 11.2020
Job overview
- Established foundational department goals and performance metrics for the new data governance organization.
- Cross-trained employees and contractors to maximize team agility and performance.
- Created data policies and procedures to create the foundation for data and analytics capabilities.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
Nike, Inc.
Operations, Data Governance Analyst
07.2015 - 10.2017
Job overview
- Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.
- Validated results and performed quality assurance to assess accuracy of data governance training materials.
- Improved internal knowledge sharing by developing comprehensive documentation outlining standard operating procedures.
Nike, Inc.
Apparel Category Information Analyst
10.2012 - 07.2015
Job overview
- Acted as data insights hub for Apparel Design, Development and Product management.
- Used company database to research, gather, analyze and present data.
- Executed system migration for NFL, MLB apparel category data.
- Championed data-driven decision making by advocating for increased utilization of analytics tools across departments.
- Developed training curriculum for team members on new tools and data practices, fostering a culture of continuous learning and improvement within the department.
Nike, Inc.
Project Delivery Manager
03.2011 - 10.2012
Job overview
- Accelerated issue resolution by facilitating effective collaboration between team members across different departments.
- Reduced project risks through proactive risk identification, assessment, and mitigation strategies.
- Delivered the One Call project on time and within budget by effectively managing resources, schedules, and sponsor & stakeholder expectations.
Nike, Inc.
Meeting Coordinator
07.2007 - 10.2012
Job overview
- Collaborated with cross-functional teams to successfully execute large-scale events.
- Managed logistics of event operations, event booking, event decor and event promotions.
- Maintained accurate records of all event-related expenses, enabling effective budget management and financial reporting.
Education
University of PhoenixTigard, OR
MBA from Master of Business Administration
06.2009
University Overview
Linfield CollegeMcminnville, OR
Bachelor of Arts from International Business
05.2007
University Overview
Skills
- Strategic Planning
- Business Growth Initiatives
- Data Management
- People Management
- Operations Management
- Project/Program Management
- Budget Management
- Process Optimization
- Team Development
- Stakeholder Relations
Timeline
Enterprise Data and AI, Data Operations Director
Nike, Inc.
07.2022 - 05.2024
Enterprise Data Analytics, Customer Success Expert
Nike, Inc.
10.2021 - 07.2022
Enterprise Data Analytics Data Governance Expert
Nike, Inc.
11.2020 - 10.2021
Operations, Product Data Governance Manager
Nike, Inc.
10.2017 - 11.2020
Operations, Data Governance Analyst
Nike, Inc.
07.2015 - 10.2017
Apparel Category Information Analyst
Nike, Inc.
10.2012 - 07.2015
Project Delivery Manager
Nike, Inc.
03.2011 - 10.2012
Meeting Coordinator
Nike, Inc.
07.2007 - 10.2012
University of Phoenix
MBA from Master of Business Administration
Linfield College
Bachelor of Arts from International Business