Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Lydia Pearson

Stillwater,MN

Summary

Dynamic and results-driven professional with a strong background in customer service at Target. Proven ability to enhance guest satisfaction through effective problem-solving and clear communication. Skilled in cash handling and maintaining operational excellence, while fostering teamwork to achieve sales goals. Committed to delivering exceptional experiences and training new team members.

Experienced CNA skilled in patient observation, vital signs monitoring, and collaborating with nursing staff to support individualized care plans.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Team Member

Target
04.2024 - 07.2025
  • Provided exceptional customer service by assisting shoppers, addressing inquiries, and resolving issues.
  • Processed cash, credit, and mobile transactions accurately while ensuring a balanced cash drawer.
  • Maintained cleanliness and organization of store to uphold safety standards and enhance shopping experience.
  • Collaborated with team members and supervisors to achieve daily sales and operational objectives.
  • Developed in-depth product knowledge to respond to guest inquiries and offer personalized suggestions.
  • Promoted loyalty programs, credit applications, and warranties to improve store performance metrics.

Team Trainer

Culvers
03.2022 - 03.2024
  • Delivered fast, friendly service by greeting guests, taking orders, and ensuring positive dining experience.
  • Processed cash, credit, and mobile payments accurately while balancing cash drawers at shift ends.
  • Prepared and assembled food orders following company quality and safety standards.
  • Maintained cleanliness and organization of dining, kitchen, and work areas per health regulations.
  • Collaborated with team members to meet peak-hour demands in a high-paced environment.
  • Provided personalized guest service, promptly addressing concerns to maintain high satisfaction.
  • Handled drive-thru operations efficiently, focusing on accuracy and speed of service goals.
  • Trained and mentored new employees on policies, procedures, and service expectations.

Education

White Bear Lake Area High School
White Bear Lake, MN

Skills

  • Customer service
  • Positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Clear communication
  • Collaboration and teamwork
  • Following instructions
  • Cash handling
  • Cleaning

Certification

CNA

Timeline

Team Member

Target
04.2024 - 07.2025

Team Trainer

Culvers
03.2022 - 03.2024

White Bear Lake Area High School

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