Summary
Overview
Work History
Education
Skills
Timeline
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Lydia Perdona

Koforidua ,Ghana/ West Africa

Summary

Dynamic and innovative Hairstylist with extensive experience at Self-employed, mastering hair styling techniques and advanced communication skills. Excelled in building a loyal clientele through exceptional service and creativity, achieving a high rate of client retention. Skilled in color corrections and customer education, consistently delivering personalized solutions that exceed expectations.

Overview

3
3
years of professional experience

Work History

Hairstylist

Self-employed
08.2021 - Current
  • Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
  • Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
  • Processed payments, entering sales in register for prompt customer service.
  • Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
  • Trained salon staff in traditional and innovative haircutting techniques and salon management.
  • Trained new cosmetologists on makeup and skincare products and techniques.
  • Increased revenue through effective customer service and inventory management.
  • Provided pre- and post-service consultations to accurately assess clients' needs.
  • Utilized latest techniques in balayage, ombre, highlights and color correction.
  • Demonstrated thorough knowledge of all salon products and services.
  • Styled hair, makeup and nails for customers for special events and occasions.
  • Offered professional cuts, color services and extensions to salon customers.
  • Developed creative techniques to provide clients with latest hairstyles.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Attended hair shows, classes and seminars to stay up-to-date on latest trends.
  • Used social media platforms to promote salon and services.
  • Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
  • Developed loyal following of clients by providing high-quality services.
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
  • Evaluated client needs and recommended treatments and strategy to achieve desired results while maintaining hair health.
  • Maintained regular client list and successfully handled walk-in customers.
  • Answered phone calls and emails to schedule client appointments.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
  • Contributed creative ideas for salon window displays, attracting potential clients and showcasing current trends in hair design.
  • Revitalized the salon''s social media presence by curating engaging content showcasing the team''s work, resulting in increased online bookings and brand visibility.
  • Implemented effective inventory management strategies to reduce waste while maintaining sufficient stock levels of salon products.
  • Assisted management team with marketing initiatives targeting new clientele within the community surrounding the salon location.
  • Distributed business cards outside of salon to generate new business.
  • Actively promoted salon specials and discounts through social media channels to increase bookings and attract new clients.
  • Trained junior hairstylists in salon procedures, product knowledge, and advanced cutting techniques for skill development.
  • Streamlined appointment scheduling system, resulting in reduced wait times and increased client retention rates.
  • Mentored apprentice hairstylists throughout their training period, offering guidance on technical skills as well as professional etiquette within the workplace setting.
  • Developed customized hair care plans for individual clients to address specific needs or concerns, leading to healthier hair overall.
  • Suggested treatments and styles to suit customer appearance and fashion choices.
  • Provided consultation services for special occasions such as weddings or proms, creating memorable looks that exceeded clients'' expectations.
  • Mixed pigments and used proper techniques to achieve desired color.
  • Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
  • Completed safety training and certifications to minimize risk of infection or injury to customers.
  • Participated in industry events to stay current on trends and continuously improve personal skills as a hairstylist.
  • Organized sales area and work station to showcase products and boost sales.
  • Determined appropriate hair treatments based on conditions and textures.
  • Trimmed, cut, and shaped hair and hairpieces based on customer preference.
  • Resolved guest complaints about service or style.
  • Counted and documented opening and closing cash amounts daily.
  • Recorded notes for future reference about customer preferences and services delivered.
  • Increased salon revenue by upselling products and additional treatments during appointments.
  • Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
  • Achieved consistent positive feedback from clients regarding their experience at the salon due in part to attentive listening skills during consultations.
  • Educated customers on products to maximize benefits.
  • Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
  • Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
  • Collaborated with fellow stylists to create a positive work environment and share best practices.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.

Education

Deploma -

Maranatha Junior High School
Ghana / Eastern Region Osenase
06.2011

Skills

  • Quick Learner
  • Client consultation
  • Appointment Scheduling
  • Hair styling techniques
  • Advanced communication skills
  • Highly motivated self-starter
  • State Licensed Cosmetologist
  • Hair extensions
  • Men and women haircuts
  • Highlights and lowlights
  • Natural Hair Care
  • Customer Education
  • Hair analysis
  • Appointment Coordination
  • Hair Straightening
  • Color Corrections
  • Creative coloring
  • Cosmetology
  • Color principles
  • Hair maintenance expert
  • Photoshoot hairstyling
  • Curly hair specialist
  • Scalp treatments
  • Hair Removal
  • Bridal makeup application
  • Eyebrow styling
  • Makeup Application
  • Trend expert
  • Eyebrow Shaping
  • Razor cutting expert
  • Endurance
  • Texture services
  • Lash and eyebrow maintenance
  • Makeovers
  • Hair Cutting and Trimming
  • Shampooing and Conditioning
  • Clear Communication
  • Tool, Equipment, and Surface Sanitizing
  • Adaptable to Changing Client Needs
  • Decision-Making
  • Supply Ordering and Management
  • Data Entry
  • Clipper and Trimmer Operation
  • Styling Suggestions
  • Chemical Application
  • Cash Register Operation
  • Payment Processing
  • Scalp Care
  • Scalp Massage
  • New Technique Development
  • Fashion trends
  • Beauty Treatment Recommendation
  • Dye and Tint Application
  • Color matching master
  • Facial Hair Removal
  • Staff Supervision

Timeline

Hairstylist

Self-employed
08.2021 - Current

Deploma -

Maranatha Junior High School
Lydia Perdona