Lydia Perry
Atlanta,GA
Summary
Resourceful, innovative professional seeking to apply a combination of psychological and pharmacological knowledge to pursue an entry-level position in administration or front-desk help in a behavioral health office. This would help me gain experience in the field of behavioral sciences in a clinical setting.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server
Humble Pie
10.2022 - 12.2023
- Ensured customer satisfaction by providing attentive and personalized service during busy shifts.
- Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
- showed extensive menu knowledge and quick service in a fast paced work environment
- Built loyal clientele through friendly interactions and consistent appreciations.
Sales Associate
Lunya
01.2022 - 09.2022
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers
- processed sales using a POS system
Waitress
Bakers Crust
06.2017 - 05.2018
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Mastered point-of-service (POS) computer system for automated order taking.
- Resolved complaints promptly and professionally.
- Took initiative to find extra tasks when scheduled duties were completed.
Education
Bachelor of Science - Psychology
Old Dominion University
Norfolk, VA12.2023
High School Diploma -
First Colonial High School
Virginia Beach, VA06.2017
Skills
- Extensive knowledge of the DSM-V
- Typing (40 WPM)
- Microsoft Excel/Word
- Organizational Skills
- Social Acumen
- Data Entry
- Information Literacy and Research
- HIPAA/OSHA Compliance
- Appointment Setting
- Medical Terminology
- Psychoanalysis
- Diagnostic Procedures
- Statistical Analysis
- Medical Documentation
- Psychopharmacology
Certification
- First Aid/CPR Certified
- Psychological first aid certification (in process)
Timeline
Server
Humble Pie
10.2022 - 12.2023
Sales Associate
Lunya
01.2022 - 09.2022
Waitress
Bakers Crust
06.2017 - 05.2018
Bachelor of Science - Psychology
Old Dominion University
High School Diploma -
First Colonial High School
- First Aid/CPR Certified
- Psychological first aid certification (in process)
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