Lydia Platas
Houston,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Senior Escrow Processor
Inspired Title Services
05.2016 - Current
- Assisted customers and clients with closing-related questions.
- Verified legal documents for correct acknowledgments and legal and lien information.
- Conducted closing processes with customers, realtors, lenders and attorneys.
- Prepared documents for closing and handled complete disbursement and follow up of escrow transactions.
- Returned executed loan packages to lender for review and approval in accordance with lender instructions.
- Set up escrow transactions, processed deposits and mailed out forms and preliminary title reports for review.
- Checked signatures and legal descriptions for accuracy and integrity.
- Reviewed escrow accounting reports and resolved outstanding check or open file balance issues.
- Handled day-to-day accounting processes to drive financial accuracy.
- Managed and responded to correspondence and inquiries from customers and vendors.
- Streamlined daily reporting information entry for efficient record keeping purposes.
- Gathered, evaluated and summarized account data in detailed financial reports.
- Managed complex problem-solving for upper management in order to complete projects on-time and within budget.
License Specialist III
Texas Department Of Public Safety
12.2012 - 04.2016
- Followed all company policies and procedures to deliver quality work.
- Listened and responded to customer requests and forwarded necessary information to superiors.
- Interpreted clients' needs and introduced services to fit specific requirements.
- Assisted with staff training to enforce quality, safety and sanitation guidelines.
- Collected, arranged, and input information into database system.
- Engaged with the general public in professional and courteous manner; answered general questions pertaining to applications for various types of driver licenses and identification cards, questions pertaining to traffic laws, driver license, commercial driver license, and safety responsibility laws, driver education, driver improvement, insurance requirements, voter's registration, organ donation, Department employment, and other Department and state agency services. Received and reviewed original and permit applications, duplicates, modifications and renewals.
- Determined the legal needs and requirements of driver license and identification card applicants. Screened application forms to ensure applicant qualification. Approved applications for license and permits based on state regulations, administrative codes, and agency policies and procedures. Provided interpretation of licensing and permitting requirements and applicable various agency and statutory requirements.
- Issued licenses and permits, collected appropriate license fees and prepares receipts; ensured and accepted accountability that monies received balance with receipts issued; captured photograph of applicants, their signatures, and their thumbprints.
- Checked accuracy of original, renewal, and duplicate license applications, driver education certificates, school attendance forms, insurance documents, registrations, notarized forms and administered oaths as necessary. Input license and permit applications, payments, and required technical data for license and permits into appropriate computer applications, databases and systems.
- Administered written, oral or other test to license permit applicants. Administered and graded written and oral driver examinations. Scheduled applicants for driving tests. Operated automated testing machines to measure driver license applicants' knowledge of traffic laws and driving practices. Utilized computers and digital imaging workstations for capture of applicants' portrait, thumbprint, and signature.
- Performed basic check of physical driving capabilities of applicants by evaluation during observation and interviews of hearing, mental, visual, or physical restrictions, and potential driving limitations due to various medications and their dosage quantities; checked for adequacy of applicant's eyesight through use of vision tester; prepared supplemental forms as necessary when potential physical problems or restrictions are identified; determined referrals to Medical Advisory Board and/or to a vision specialist for further evaluation.
- Assumed responsibility of certifying drivers as reasonable risks or disapproving drivers as unreasonable risks.
Data Entry Clerk
USA Sports
07.2010 - 12.2012
- Completed data entry tasks with accuracy and efficiency.
- Organized, sorted, and checked input data against original documents.
- Sorted documents and maintained organized filing process.
- Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
- Verified accuracy of data entered into system to produce error-free reports.
- Scanned documents and saved in database to keep records of essential organizational information.
- Entered numerical data into databases with speed and accuracy using 10-key pad.
- Resolved discrepancies in data entry activities for accurate, complete jobs.
- Developed data entry policies and procedures in compliance with company standards.
- Created spreadsheets for more efficient recordkeeping.
- Managed and organized documents for data entry tasks.
- Followed data entry protocols, rules and regulations.
Education
High School Diploma -
Langham Creek High School
Houston, TX05.2006
Skills
- Closing Process Coordination
- Title Requirements
- Consumer Disclosures
- Funds Disbursement
- Financial Transactions
- Closing Document Preparation
- Financial Recordkeeping
- Check Disbursement
- Analytical and Critical Thinking
- Clerical Support
Timeline
Senior Escrow Processor
Inspired Title Services
05.2016 - Current
License Specialist III
Texas Department Of Public Safety
12.2012 - 04.2016
Data Entry Clerk
USA Sports
07.2010 - 12.2012
High School Diploma -
Langham Creek High School
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