Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lydia Potter

Summary

Dynamic manager with a proven track record at Peking House Restaurant, excelling in staff management and customer service. Expert in coaching and mentoring teams, fostering a productive environment. Successfully resolved conflicts and enhanced customer relations, leading to improved satisfaction and engagement. Skilled in decision-making and relationship building to drive performance. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience

Work History

Manager

Peking House Restaurant
07.2021 - Current
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Accomplished multiple tasks within established timeframes.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Managed and motivated employees to be productive and engaged in work.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Trained new personnel to develop key skills.

Education

Bachelor of Science - Criminology And Criminal Justice

Missouri State University
Springfield, MO
12-2024

Skills

  • Partnership development
  • Coaching and mentoring
  • Decision-making
  • Relationship building
  • Sales management
  • Staff management
  • Complex Problem-solving
  • Negotiation
  • Staff training and development
  • Conflict resolution
  • Team leadership
  • Customer service

Timeline

Manager

Peking House Restaurant
07.2021 - Current

Bachelor of Science - Criminology And Criminal Justice

Missouri State University

Similar Profiles

CREATE PROFILE