Summary
Overview
Work History
Education
Skills
Timeline
Generic
LYDIA RATLEY

LYDIA RATLEY

Summary

Resourceful team member with 2 years of experience in customer service and food handling within the restaurant industry. Proven ability to manage cash transactions and deliver exceptional service in fast-paced environments. Currently pursuing a degree in Forensic Science, bringing strong problem-solving skills and attention to detail. While also being committed to creating engaging experiences for customers.

Overview

4
4
years of professional experience

Work History

Restaurant Team Member

Blaze Pizza
07.2023 - 04.2025
  • Developed strong cooperative relationships with coworkers and managers.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Contributed to team success by completing jobs quickly and accurately.
  • Cultivated warm relationships with regular customers.

Sales Associate

Kohl's
08.2022 - 01.2023
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.

Games Attendant

Busch Gardens
05.2021 - 08.2021
  • Encouraged sales and made recommendations to guests to increase participation in attractions.
  • Explained and demonstrated games and attractions to assist guests.
  • Maintained prize displays and provided daily inventory count of merchandise for each game.
  • Answered guest questions to provide fun game experience.
  • Monitored rules and regulations for each different game and attraction.

Education

Bachelor of Science - Forensic science

Virginia Commonwealth University
Richmond, VA
05-2028

Associate of Science - Science

Virginia Peninsula Community College
Williamsburg, VA
05-2026

Skills

  • Organizational skills
  • Time Management
  • Communication skills
  • Teamwork
  • Critical Thinking
  • Handling Money
  • Guest experiences
  • Food safety measures

Timeline

Restaurant Team Member

Blaze Pizza
07.2023 - 04.2025

Sales Associate

Kohl's
08.2022 - 01.2023

Games Attendant

Busch Gardens
05.2021 - 08.2021

Bachelor of Science - Forensic science

Virginia Commonwealth University

Associate of Science - Science

Virginia Peninsula Community College

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