LYDIA R. FERNANDEZ
San Antonio
Summary
Dedicated Bilingual professional with strong multitasking abilities in high-volume environments. Proven ability to meet deadlines and communicate effectively with staff and clients, ensuring a harmonious workplace. Experienced in working independently or collaboratively within teams. Seeking remote opportunities due to physical limitations.
Overview
22
22
years of professional experience
Work History
Legal Assistant
JA Davis and Associates LLP
02.2020 - 11.2023
- Screened potential clients to determine eligibility for Social Security Disability applications.
- Completed necessary forms and gathered supporting documentation for client cases.
- Filed appeals in a timely manner, ensuring all required documentation was included.
- Prepared detailed cases for Administrative Law Judge Hearings, providing essential evidence to attorneys.
- Updated clients on case status upon request, maintaining clear communication throughout the process.
- Monitored case decisions and tracked attorney fee payments to ensure timely processing.
- Provided bilingual support to Spanish-speaking clients, facilitating better understanding of processes.
- Assisted attorneys in strategizing case approaches based on comprehensive client information analysis.
Program Manager
The Center for Healthcare Services
06.2001 - 10.2019
- Achieved success in obtaining Social Security Disability and SSI for CHCS patients.
- Managed a team of up to 15 staff members, focusing on recruitment and retention.
- Conducted training sessions for staff, enhancing skill sets and ensuring compliance with regulations.
- Monitored departmental performance and reported outcomes to executive management on favorable decisions.
- Reported case filing and award statistics to the State of Texas and San Antonio Housing Coalition.
- Provided mentorship to staff, fostering professional development and identifying training needs.
- Implemented an open-door policy to encourage communication and build trust within the workplace.
- Coordinated coverage for clinics during holidays and staff leaves to maintain service continuity.
Education
High School Diploma -
Aviano American High School
06.1977
Skills
- 18 Years’ Experience as a Manager
- Spanish Speaker
- Organized
- Proficient in Microsoft Office
- Multitasker
- Excellent Communication Skills
- Self Starter
- Team Worker
- Quick Learner
Accomplishments
1. Fluent in Spanish
2. Worked as a non attorney representative with an award rate of approximately 94%
3. I enjoy reading, crocheting, spending time with family and friends
4. I also enjoy travel having lived in Italy, Greece and Germany and visited many other European countries as well as the majority of the United States, Canada and Mexico.
Timeline
Legal Assistant
JA Davis and Associates LLP
02.2020 - 11.2023
Program Manager
The Center for Healthcare Services
06.2001 - 10.2019
High School Diploma -
Aviano American High School