Lydia Rosegold
Urbana,IL
Summary
Experienced administrative professional with strong focus on team collaboration and achieving results. Expertise in managing office operations, scheduling, and providing exceptional support to ensure smooth workflow. Known for reliability and adaptability to changing needs, with skills in communication, organization, and problem-solving. Prepared to make significant impact in fast-paced environment.
Overview
8
8
years of professional experience
Work History
Office Support Specialist for Administration
McKinley Health Center
11.2024 - Current
- Continued previous duties as my role as Office Support Associate.
- Purchased supplies at both the request of the Administration Team and as needed to ensure a steady workflow.
- Reserved conference room spaces while coordinating with local businesses for catering.
- Created a workplace reputation for remaining positive and business focused as to be a point-person for recommendations to better increase morale and efficiency facility wide.
Office Support Associate for Administration
McKinley Health Center
05.2021 - 11.2024
- Scheduled meetings and interviews, and reserved conference rooms for them
- Contacted candidates and references to help facilitate the hiring process
- Updated, duplicated, printed, and delivered documents for circulation for units
- Filed HR-related employee documents and receipts for purchases for the Business Office at McKinley
- Researched current Safety Data Sheets within PowerDMS and updated them as needed to main compliance with regulations
- Answered the Wellness Email, providing a first-person contact for various students, parents, and other units on campus
- Maintained various spreadsheets pertaining to Employee Recognition, Occurrence Reports, and Consumer Comments/Feedback
- Assembled temporary name badges and provider binders for new staff
- Provided assistance to in-bound callers
- Utilized SharePoint to construct and maintain the McKinley Health Center Intranet for staff use
Sales Associate
LensCrafters
09.2017 - 05.2021
- Assisted customers in selecting eyewear that met their style and prescription needs.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Assessed patient history and performed preliminary vision tests.
Education
Bachelor of Arts - Music: Vocal Performance
Blackburn College
Carlinville, IL12-2014
Skills
- Administrative procedures
- Calendar management
- Customer relations
- Document management
- File organization
- Meeting coordination
- Problem-solving skills
- Spreadsheet management
- Strong oral and written communication skills
- Teamwork and collaboration
- Verbal communication
Timeline
Office Support Specialist for Administration
McKinley Health Center
11.2024 - Current
Office Support Associate for Administration
McKinley Health Center
05.2021 - 11.2024
Sales Associate
LensCrafters
09.2017 - 05.2021
Bachelor of Arts - Music: Vocal Performance
Blackburn College
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