Drawing
Lydia Ross
Richmond,VA
Summary
Knowledgeable and skilled at building connections with customers and associates to promote products. Excellent communication skills combined with analytical and attentive nature. Dedicated to keeping stock levels optimal and merchandising items to drive sales.
Overview
3
3
years of professional experience
3
3
years of post-secondary education
Work History
Store Associate
Trader Joe’s
03.2021 - 02.2022
- Trained to be versatile and all sections of the store including both perishables and grocery (dry products).
- Greeted customers, helped locate merchandise and suggested suitable options.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- In addition, everyone is trained on register, for if any matter we need to hop on to further assist with customer service.
Sales Associate
Marshalls
06.2020 - 03.2021
- As a cashier, you would help assist customers with any further questions while checking them out.
- One on the sales floor, you would keep your designated section clean and organized to be present for the customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to effectively build rapport and lasting relationships.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
Sales Associate
Forever 21
07.2018 - 12.2019
- Required to be well-versed in all clothing sections and monitoring the dressing rooms
- We would help assist customers on the sales floor, keep the racks and fixtures organized, especially the clearance section.
- Helped customers locate products and checked store system for merchandise at other sites.
- Processed product returns and assisted customers with other selections.
Education
Bachelor’s Degree of Science - Psychology
Virginia Commonwealth University
09.2018 - 12.2021
Skills
CreativityCustomer ServiceLearning/Adaptability
Organization
Detail OrientedDedicatedAbility to Make an ImpactGrowth OpportunitiesRetail transactions processing
Excellent Communication
Analytical and Critical Thinking
Personable
Interests
Writing poetry
Dance
Photography
Outdoor activities
Timeline
Store Associate
Trader Joe’s
03.2021 - 02.2022
Sales Associate
Marshalls
06.2020 - 03.2021
Bachelor’s Degree of Science - Psychology
Virginia Commonwealth University
09.2018 - 12.2021
Sales Associate
Forever 21
07.2018 - 12.2019