Summary
Overview
Work History
Education
Skills
Timeline
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Lydia Rountree

tarboro,North Carolina

Summary

Dynamic and results-driven professional with a proven track record at Lowe's Home Improvement, excelling in customer service and problem-solving. Recognized for enhancing customer satisfaction through effective communication and meticulous attention to detail. Skilled in inventory control and team collaboration, consistently achieving operational efficiency and fostering a positive shopping environment.

Overview

4
4
years of professional experience

Work History

Merchandising Store Associate

Lowes Home Improvment
05.2023 - 05.2025
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
  • Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
  • Increased customer satisfaction by providing efficient and friendly service while handling transactions.
  • Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
  • Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
  • Maintained tidy and organized store to comply with cleanliness standards.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Streamlined store operations by organizing merchandise displays and restocking shelves promptly.
  • Participated in training sessions to stay updated on product information and company policies.

Weaver

Murdoch Webbing
02.2022 - 02.2023
  • Spearheaded efforts to adopt sustainable practices within the workplace, minimizing waste generation and promoting environmentally friendly approaches in textile manufacturing processes.
  • Achieved faster production times by mastering various weaving techniques and machinery.
  • Conducted regular equipment inspections to minimize downtime due to malfunctions or breakdowns.
  • Optimized inventory management by effectively tracking material usage during the weaving process.
  • Threaded yarn, thread and fabric through guides, needles and rollers of loom machines.
  • Consistently met deadlines by efficiently managing multiple projects simultaneously.
  • Examined looms to determine causes of loom stoppage such as warp filling, harness breaks or mechanical defects.
  • Used air hoses, cleaning solutions, oil cans and rags to clean, oil and lubricate machines.
  • Inspected woven cloth to detect weaving defects.

Grocery Stocker

Walmart
08.2021 - 01.2022
  • Enhanced customer satisfaction by providing prompt assistance with locating items and answering inquiries.
  • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
  • Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
  • Improved store organization by efficiently stocking shelves and maintaining clean, clutter-free aisles.
  • Answered customer questions and provided detailed product information.
  • Greeted customers and directed to requested products.

Education

Churubusco High School
Churubusco, IN
06-2004

Skills

  • Customer service
  • Customer assistance
  • Cash handling accuracy
  • Attention to detail focus
  • Organization
  • Problem-solving acumen
  • Team collaboration
  • Active listening techniques
  • Inventory control
  • Time management mastery
  • Organizational skills development
  • Basic math skills application
  • Interpersonal relationship building
  • Patience and empathy demonstration
  • Computer literacy fundamentals
  • Team leadership
  • Product display
  • Merchandise display creativity
  • Safety oversight
  • POS systems
  • Product merchandising
  • Effective communication
  • Conflict resolution
  • Order fulfillment
  • Attention to detail

Timeline

Merchandising Store Associate

Lowes Home Improvment
05.2023 - 05.2025

Weaver

Murdoch Webbing
02.2022 - 02.2023

Grocery Stocker

Walmart
08.2021 - 01.2022

Churubusco High School

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Lydia Rountree