Lydia Saucedo
Odessa
Summary
Trustworthy Teller skilled in working in customer-focused work environments. Offering strong knowledge of banking products and services. Dependable and punctual with outstanding mathematical aptitude.
Overview
7
7
years of professional experience
Work History
Teller / Approver
Wells Fargo
11.2021 - Current
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Processed customer transactions promptly, minimizing wait times.
- Developed strong relationships with customers through exceptional service, fostering loyalty and trust.
- Contributed to a positive work environment by demonstrating professionalism, courteousness, and a strong work ethic.
- Increased cross-selling opportunities by identifying customer needs and recommending appropriate banking products or services.
- Educated customers on use of banking website and mobile apps.
- Supported team members in achieving branch goals through collaboration, communication, and shared responsibilities.
Sales Associate
MarketSource/Target Mobile
03.2020 - 11.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Solved customer challenges by offering relevant products and services.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Collaborated with team members to achieve monthly sales targets.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Sales Associate/Cashier/Stock
Cavender's Boot City
11.2017 - 08.2019
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Collaborated with team members to achieve monthly sales targets.
- Collaborated with management team to develop sales strategies and goals, aligning with company objectives.
- Implemented feedback from customer surveys to improve shopping experience and meet customer needs.
Education
High school or equivalent -
Odessa High School
Odessa, TXSkills
- Sales Experience
- Cleaning
- Cashiering
- Merchandising
- Sales expertise
- Customer Relationship Building
- Bilingual in spanish
- Cash handling expertise
- Strong Work Ethic
- Excellent time management skills
- Stocking
- Exceptional customer service
Languages
Spanish
Native or Bilingual
English
Timeline
Teller / Approver
Wells Fargo
11.2021 - Current
Sales Associate
MarketSource/Target Mobile
03.2020 - 11.2021
Sales Associate/Cashier/Stock
Cavender's Boot City
11.2017 - 08.2019
High school or equivalent -
Odessa High School
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