Lydia Schimpf
Professional
Ada,OH
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
4
4
years of post-secondary education
14
14
years of professional experience
Work History
Supervisor
The Kroger Company
Kenton, Ohio
05.2018 - 11.2020
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
- Helped employees with day-to-day work and complex problems by applying motivational and analytical strategies.
- Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
- Compiled and analyzed customer feedback data to develop new strategies and corrective action.
Department Manager
The Kroger Company
Kenton, Ohio
01.2008 - 05.2018
- Greet customers and ascertain what each customer wants or needs.
- Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
- Answer questions regarding the store and its merchandise.
- Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
- Inventory stock and requisition new stock.
- Clean shelves, counters, and tables.
- Serve as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.
Cashier
Burger King
Bluffton, Ohio
07.2006 - 01.2008
- Monetary Transactions Issue receipts, refunds, credits, or change due to customers.
- Assist customers by providing information and resolving their complaints.
- Maintain, clean and orderly checkout areas.
- Expediting the customers orders.
Education
High School Diploma -
Ada High School
Ada, OH 08.2005 - 06.2009
Skills
Good interpersonal skills
undefinedTimeline
Supervisor
The Kroger Company
05.2018 - 11.2020
Department Manager
The Kroger Company
01.2008 - 05.2018
Cashier
Burger King
07.2006 - 01.2008
High School Diploma -
Ada High School
08.2005 - 06.2009
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