Lydia Schmitt
Louisville,KY
Summary
Professional real estate agent with proven track record in client relationship management, property negotiation, and market analysis. Strong focus on team collaboration and achieving results, adapting flexibly to meet changing needs. Skilled in property valuation, contract preparation, and closing deals, with keen understanding of market trends and client needs. Reliable, adaptable, and results-driven, bringing high standard of professionalism and integrity to every transaction.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Administrative Assistant/Listing Coordinator
Homepage Realty
04.2023 - 10.2024
- Managed the listing process for up to 20 properties weekly, ensuring accuracy in compliance and launching onto the MLS.
- Managed listing and media timelines to ensure deadlines were met and listings were launched on time, leading to satisfied clients and agent retention.
- Collaborated with up to 20 agents or more weekly to prepare and organize listing documents, facilitating seamless transactions.
- Coordinated photography, marketing materials, and updates across multiple platforms and multiple MLS's.
- Maintained high standards of service and attention to detail in a fast-paced environment.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Managed phone and email correspondence and handled incoming and outgoing mail and packages.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Licensed Real Estate Agent
Homepage Realty
08.2018 - Current
- Develop and maintain relationships with clients, guiding them through the home buying and selling process and exceeding sales targets by 20% in 2019
- Implement effective marketing strategies to increase brand visibility and sales, resulting in a 30% increase in referrals and repeat business
- Stay current with industry trends, regulations, and best practices, completing ongoing training and education courses to maintain licensure
- Promoted and marketed properties through social media advertisements, open houses, and listing services
- Mediated negotiations between buyer and seller to ensure a smooth transaction and effectively communicated between all parties
- Built, implemented and managed back office systems for lead generation, database management, and office support
- Advised clients on prices, mortgages, market conditions, and stayed up to date on market conditions to best advise my clients
- Contacted potential buyers and sellers, research properties, arrange showings, and negotiate contracts
- Responsible for handling paperwork related to properties with a high attention to detail and strong negotiation skills, ensures that all terms of purchase contracts are met
- Prepared documents, such as purchase agreements and lease agreements
- Presented purchase offers to sellers for consideration and when presenting multiple offers, guiding them to making the best decision and negotiating for them to receive the terms they desire on the sales contract
- Guided clients through the home purchase process each year, culminating in earnings of 16.9 million in 5 years with an average of 3.4 million per year in sales
Director of First Impressions
Keller Williams Realty
07.2016 - 03.2018
- Responsible for handling front office administrative duties including greeting guests and offering them a beverage
- Answered the phone, handled company inquiries and performed general clerical and customer service work in support of the staff
- Served as the first point of contact with clients and provided assistance to individuals by responding to routine questions
- Providing general information to real estate agents
- On-boarded new agents and guided them through how to use Keller Williams back-office lead generation tools
- Assisted with the marketing of events, scheduled and coordinated social events for the agents, and monthly sales meetings
Patient Coordinator
Calobrace Plastic Surgery Center
06.2012 - 07.2016
- Customer service professional servicing clinical and medical spa patients performing clerical duties, product and service sales, and reception skills
- Maintained and exceeded goals in an environment with a revenue of over 8 million annually
- Encourage a team-work environment while working closely with clinical staff, nurses, and physicians in coordinating patient care and scheduling appointments
- Ability to multitask and stay organized to ensure that daily, weekly, and monthly goals were accomplished
- Worked as a team leader to provide excellent customer service and product assistance to clients
- Participated in sales training from companies ranging from Allergan, Alphaeon, Revision, and ZO Medical
Sales Associate, Salon Manager
True Colors Tanning Salon
08.2010 - 06.2012
- Retained and ensured proper customer care of existing client accounts
- Consistently top sales associate for client retention, new clients, and point of sale products and services
- Organized weekly sales reports for the owner to track store's success
- Served as keyholder responsibly opening and closing store, hiring and firing employees, and making salon deposits
- Successfully acquired an average of 25 new customers per month, generating a growth in overall revenue
- Answered questions regarding packages and products, while maintaining knowledge of current sales and store promotions
- Ordered weekly product inventory
- Served as main liaison between customers, management and sales team
- Managed a staff on average of 8-10 employees which included hiring, training and coaching
Director of Sales and Marketing
Houston's Dressings and Sauces
09.2009 - 03.2010
- Utilized my creativity to develop new marketing concepts to achieve brand awareness and increased number of units sold
- Created new sales leads while continuing to build lasting client relationships
- Launched new vendor marketing packages, which launched our products being placed throughout multiple stores in the Louisville area
- Organized and executed plan of action for food show exhibitions launching our product sales from 30% to 50% as of March 2010
Administrative Assistant to Principle Broker
The Houston Group Inc.
06.2004 - 03.2010
- Assisted in the design, development, and budgeting of 10 successful launched Restaurants throughout Kentucky, Indiana, and Ohio while generating over $500,000 in commissions
- Coordinated presentations, schedules, and meetings to identify potential real estate marketing opportunities
- Personal liaison between Principal Broker and business partners, while continuing to meet deadlines and achieving organizational initiatives
Education
Bachelors of Arts and Science - Communications
University of Louisville
Louisville, KY09.2008
Skills
- Motivated self starter
- Effective communicator
- Highly adaptive
- Strong work ethic
- Multi-tasking
- Market Analysis
- Presentation Skills
- Office Administration
- Marketing
- Office Management
- Personal Assistant Experience
- Business Development
- Event Planning
- Negotiation
- Microsoft Outlook
- Account Management
- CRM Software
- Management
- Contract negotiation
- Salesforce
- Market research
- Pricing
- Financial report writing
- B2B
- Outside sales
- Social Media Promotion
- Real Estate Marketing
Certification
Real Estate License
Additionalinformation - Coreskills
- Exceptional interpersonal and communication skills
- Strong organizational and time-management skills
- Strategic thinker and problem solver
- Results-oriented leader
Timeline
Administrative Assistant/Listing Coordinator
Homepage Realty
04.2023 - 10.2024
Licensed Real Estate Agent
Homepage Realty
08.2018 - Current
Director of First Impressions
Keller Williams Realty
07.2016 - 03.2018
Patient Coordinator
Calobrace Plastic Surgery Center
06.2012 - 07.2016
Sales Associate, Salon Manager
True Colors Tanning Salon
08.2010 - 06.2012
Director of Sales and Marketing
Houston's Dressings and Sauces
09.2009 - 03.2010
Administrative Assistant to Principle Broker
The Houston Group Inc.
06.2004 - 03.2010
Bachelors of Arts and Science - Communications
University of Louisville
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