Experienced healthcare professional prepared to contribute to patient care and support. Adept at maintaining high standards, ensuring patient comfort, and executing tasks efficiently. Strong focus on teamwork, adaptability, and achieving outcomes. Skilled in patient communication, basic medical procedures, and maintaining clean, safe environment. Reliable, flexible, and ready to meet changing needs.
Hi, I’m
Lydia Stephens
Santa Claus,IN
Summary
Overview
15
years of professional experience
1
Certification
Work History
The Chateau Restaurant
Server/Waitress
11.2012 - 02.2025
Job overview
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Boosted repeat customer rates, remembered regular guests' preferences and greeted them by name.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Best Home Furnishings
Assembly Line Worker
05.2016 - 10.2017
Job overview
- Met daily production quotas by working effectively within a fast-paced assembly line environment.
- Collaborated with team members to maximize productivity and ensure seamless workflow on the assembly line.
- Stocked and replenished parts used on assembly line to maintain consistent supply and inventory.
- Contributed to a positive work atmosphere, fostering strong relationships with colleagues while maintaining professionalism and focus on tasks at hand.
- Performed visual and functional inspection of components to determine quality and identify defects.
- Trained and mentored new employees to apply best practices on assembly line operations and comply with procedures and regulations.
- Contributed to improved workplace safety by consistently following proper operating procedures and utilizing personal protective equipment.
Amber Manor Care Center
CNA
11.2015 - 03.2016
Job overview
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Best Home Furnishings
Line Assembler
03.2014 - 01.2015
Job overview
- Collaborated with team members to meet production deadlines and maintain a consistent workflow.
- Ensured product quality through thorough inspection of assembled items before moving them to the next stage in the process.
- Increased productivity by quickly identifying issues in the assembly process and making necessary adjustments or repairs.
- Met daily quotas consistently by always working hard and efficiently with little downtime.
St. Charles Medical Center
CNA
01.2014 - 05.2014
Job overview
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Conducted routine safety checks on equipment, promptly reporting any malfunctions or safety concerns to appropriate personnel.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
Evergreen Boutique
Retail Sales Associate
02.2013 - 01.2014
Job overview
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
Holiday World & Splashin' Safari
Food Service Supervisor
05.2010 - 10.2012
Job overview
- Kept guest and work areas clean, organized, and sanitized per established standards.
- Reduced food waste by implementing proper inventory tracking and storage practices.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
- Maintained health and food safety standards at all stages, from storage through delivery.
- Closely monitored food safety procedures ensuring consistent adherence to HACCP guidelines, preventing foodborne illnesses.
- Ordered new supplies and food to maintain service levels.
- Established and managed team schedules and shift assignments.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
Education
Vincennes University Jasper CampusJasper, IN
Associate of Science from Nursing
05-2026
University Overview
- Dean's List (Fall of 2024)
- Student Nurses Organization Member
- National Student Nurses' Association
Heritage Hills High SchoolLincoln City, IN
High School Diploma
05-2013
University Overview
- Honor Roll 2010
- Honor Roll 2011
- Honor Roll 2012
- Honor Roll 2013
- National Honor Society Member
Skills
- Dedicated Work Ethic
- Responsive Customer Care
- Customer Interaction
- Skilled in Delivering Exceptional Hospitality Experiences
- Consistent Professional Presentation
- Prioritization and Scheduling
- Patient-Centered Care
- Accurate Vital Signs Tracking
- Compassionate Support
- Meticulous Quality Assurance
- HIPAA Regulations Adherence
- Holistic Patient Care
Accomplishments
Accomplishments
Currently in the ASN program at VUJC to become an RN, I have finished my first semester of clinicals and am scheduled to take my CNA exam to get my certificate again.
Certification
- Alcohol Server License/Certificate – Various State Liquor Licensing Authorities.
Timeline
Assembly Line Worker
Best Home Furnishings
05.2016 - 10.2017
CNA
Amber Manor Care Center
11.2015 - 03.2016
Line Assembler
Best Home Furnishings
03.2014 - 01.2015
CNA
St. Charles Medical Center
01.2014 - 05.2014
Retail Sales Associate
Evergreen Boutique
02.2013 - 01.2014
Server/Waitress
The Chateau Restaurant
11.2012 - 02.2025
Food Service Supervisor
Holiday World & Splashin' Safari
05.2010 - 10.2012
- Alcohol Server License/Certificate – Various State Liquor Licensing Authorities.
Vincennes University Jasper Campus
Associate of Science from Nursing
Heritage Hills High School
High School Diploma
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