Lydia Switzer
Moreno Valley,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Receptionist Administrator
Couts Heating & Cooling
Corona , CA
08.2006 - Current
- Greeted visitors and customers warmly, offering refreshments as appropriate.
- Answered incoming calls in a professional and polite manner, responding to customer queries or directing them to the relevant department.
- Organized daily office operations such as filing paperwork, ordering supplies, and setting up meeting spaces.
- Maintained reception area cleanliness and tidiness.
- Managed the distribution of incoming mail, faxes, and packages.
- Assisted with administrative tasks such as data entry into company databases.
- Provided support for executive staff members by scheduling appointments and organizing travel arrangements.
- Assisted with coordination of events including booking venues, catering services.
- Responded promptly to emails from customers and other departments within the organization.
- Developed strong relationships with vendors in order to secure favorable pricing for office supplies.
- Processed invoices using accounting software programs like QuickBooks or Sage 50 Accounting Solutions.
- Adhered to company policies regarding confidentiality of sensitive information.
- Answered incoming phone calls, routing to appropriate parties throughout office.
- Welcomed visitors and customers by greeting and answering or directing inquiries.
- Performed data entry and other administrative tasks to support departments.
- Maintained office supply inventory and placed orders to meet demand.
- Managed office cleaning and sanitizing to comply with infection control protocols.
- Contracted with vendors and liaised with building management to schedule office equipment or facility repairs.
- Resolved customer complaints or answered customers' questions.
- Coordinated with other supervisors, combining group efforts to achieve goals.
Education
High School Diploma -
Paramount High School
Paramount, CA06.1987
Skills
- Data Entry
- Scheduling
- Appointment Setting
Certification
I am a National Notary
Timeline
Receptionist Administrator
Couts Heating & Cooling
08.2006 - Current
High School Diploma -
Paramount High School
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