Lydia Trummell
Meridian ,ID
Summary
Professional and industrious Receptionist bringing exceptional administrative experience. Organizes and manages simultaneous tasks to support customers and accomplish business goals. Organized scheduler well-versed in all aspects of administrative support.
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail, and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
8
8
years of professional experience
Work History
Receptionist
Two Rivers Salon and Spa
Eagle, ID
08.2023 - Current
- Monitor inventory levels and coordinate restock efforts to guarantee timely availability of essential supplies.
- Manage phone inquiries with professionalism, delivering accurate information on services and pricing.
- Organized, maintained and updated information in system and files.
- Fostered strong client relationships through professional demeanor and exceptional interpersonal skills.
- Implemented measures to protect confidential information pertaining to clients and company operations.
- Elevated customer satisfaction by promptly resolving inquiries and delivering precise information.
- Executed cash transaction processes and ensured accurate maintenance of sales and payment records.
- Maintained cleanliness and organization of reception area to enhance visitor experience.
- Managed appointment confirmations and communicated effectively with clients to ensure updated records.
Pasta Chef and Barback
Caci Sicilian Grill
Eagle, ID
03.2022 - 04.2024
- Prepared fresh pasta daily, ensuring high quality and consistent
- Supported inventory management, monitored stock levels, and alerted management to low supplies, preventing stockouts.
- Checked ID cards and verified bar guests were of legal age.
- Refined multitasking abilities under high-pressure situations during peak business hours, contributing to seamless operation flow.
- Earned positive reviews from guests through consistent attention to detail in presentation and taste of all pasta dishes served.
- Maintained cleanliness and organization of workstations in compliance with health standards.
Catering and Deli Manager
Porterhouse Market
Eagle, ID
12.2017 - 08.2023
- Oversaw daily deli operations, ensuring adherence to food safety standards.
- Monitored inventory levels and coordinated orders to maintain freshness and availability of products
- Trained, supervised and evaluated deli staff to align compliance with health and safety regulations.
- Resolved customer concerns promptly and professionally, ensuring high levels of satisfaction.
- Ensured exceptional quality standards for deli products and services to enhance customer satisfaction.
- Demonstrated leadership by collaborating with team during peak periods to uphold service and product quality standards.
- Promoted an environment of outstanding customer service to drive repeat business.
- Managed scheduling efficiently, ensuring deli was adequately staffed during peak hours without overspending on labor.
- Cultivated customer loyalty through meticulous management of special requests and preferences in deli orders.
Education
Esthetics License - Esthetics
Aveda Institute
Boise, ID02.2023
High School Diploma -
Escalon High School
Escalon, CA06.2012
Skills
- Time management
- Customer/Client relations
- Professional demeanor
- Service-oriented mindset
- Inventory management
- Relationship building
- Computer proficiency
- Punctual and reliable
- Problem-solving
- Attention to detail
- Schedule management
- Multitasking and prioritization
- Phone etiquette
Timeline
Receptionist
Two Rivers Salon and Spa
08.2023 - Current
Pasta Chef and Barback
Caci Sicilian Grill
03.2022 - 04.2024
Catering and Deli Manager
Porterhouse Market
12.2017 - 08.2023
Esthetics License - Esthetics
Aveda Institute
High School Diploma -
Escalon High School