Lydia Weeks
Miami Beach,FL
Summary
Adaptable assistant general manager with solid knowledge of recruiting and evaluation techniques and customer service principles. Collaborative team player bringing several years of comprehensive experience completing managerial and administrative tasks to keep company running smoothly. Commended for outstanding staff performance to boost company morale and productivity.
Overview
6
6
years of professional experience
Work History
Assistant General Manager
Mirabella by Michael White at the Fontainbleau
Miami Beach, FL
03.2023 - 08.2024
- Managed daily operations of the store, including scheduling and supervising staff.
- Ensured that customer service standards were met or exceeded at all times.
- Developed and implemented effective strategies to maximize sales and profits.
- Monitored inventory levels and placed orders for new stock as needed.
- Resolved customer complaints in a timely manner while maintaining a professional demeanor.
- Provided training, guidance, and support to staff members on proper procedures and policies.
- Maintained accurate records of employee attendance, payroll information, sales figures.
Assistant General Manager
Osteria Morini
Miami Beach, FL
05.2021 - 07.2023
- Managed daily operations of the store, including scheduling and supervising staff.
- Ensured that customer service standards were met or exceeded at all times.
- Monitored inventory levels and placed orders for new stock as needed.
- Resolved customer complaints in a timely manner while maintaining a professional demeanor.
- Provided training, guidance, and support to staff members on proper procedures and policies.
- Maintained accurate records of employee attendance, payroll information, sales figures.
Manager
Osteria Morini
Garden City, NY
10.2019 - 05.2021
- Coached, mentored and trained team members in order to improve their job performance.
- Established processes to ensure efficient workflow throughout the organization.
Consultant
Gruit
Brooklyn, NY
02.2019 - 08.2019
- Developed solutions tailored specifically to each client's unique needs while staying within their allocated budgets.
- Designed efficient systems for restaurant operations
- Recruited new team members
- Designed POS systems
- Developed comprehensive bar program
- Managed payroll processing
Manager
Watty and Meg
Brooklyn, NY
02.2018 - 09.2018
- Managed payroll operations ensuring timely and accurate payments
- Streamlined inventory processes to enhance efficiency
- Scheduling
Education
Bachelor of Arts - Theater Management
Adelphi University
Garden City, NY06-2016
Skills
- Training and Development
- Payroll
- Scheduling
- Employee Relations
- Business operations background
- Company Standards Enforcement
- Business Growth
- Toast
- Micos
- Breadcrumb
- 7 Shifts
- Open Table
- Resy
- SevenRooms
- Triple Seat
Timeline
Assistant General Manager
Mirabella by Michael White at the Fontainbleau
03.2023 - 08.2024
Assistant General Manager
Osteria Morini
05.2021 - 07.2023
Manager
Osteria Morini
10.2019 - 05.2021
Consultant
Gruit
02.2019 - 08.2019
Manager
Watty and Meg
02.2018 - 09.2018
Bachelor of Arts - Theater Management
Adelphi University
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