Lydia White
Austell,GA
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Call center Customer Service Rep position. Ready to help team achieve company goals.
Overview
36
36
years of professional experience
Work History
Shipt Shopper
01.2018 - Current
- Shop for groceries and non-food items for customers, pick up prescriptions and other non-food items to be delivered to customers, and deliver items to customers.
Customer Service Associate
01.2019 - 01.2023
- Answer phones, troubleshoot, place orders, tracked orders, problem solve, answer emails and chat, answered any questions that the customers may have.
Uber Eats
01.2015 - 01.2019
- Pick up food orders and deliver them to the customers.
Front Office
Mid-Atlanta OMSA
01.2012 - 01.2014
- Schedule and confirmed appointments, verified insurance and eligibility, collected co-payments, submit claims, faxed and filed.
- Reviewed billing edits and provided insurance providers with correct information.
- Answer phones, take messages.
Assistant Teacher
Austell Learning Academy
01.2010 - 01.2012
- Assisted the lead teacher in caring for the children’s everyday needs.
- Taught ABC’s, numbers and colors.
- Read stories and other learning activities.
Century 21 O’Donnell
01.2006 - 01.2008
- Researched and showed properties to clients based on their needs.
- Coordinated with homeowners and advised clients on how to stage their homes for an open house.
- Performed receptionist duties and worked with closing attorneys.
Bank Teller
PNC Bank
01.2005 - 01.2006
- Performed lead teller duties when the lead teller wasn’t available.
- Filled the ATM machine.
- Helped the customers with their banking needs.
P/T Table Games Dealer
Sands Casino
01.2002 - 01.2006
- Dealt the games Craps, Blackjack and Roulette.
Table Games Dealer/Supervisor
Claridge Casino
01.1990 - 01.2005
- Trained dealers to deal the games proficiently.
- Dealt the games Craps, Blackjack and Roulette.
- Assisted customers with food or beverage comps.
- Monitor game operations to ensure that house rules are followed.
Education
High School Diploma -
Vineland High School
Vineland, NJ06-1987
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Dependable and responsible
- Multitasking
- Critical thinking
- Computer skills
- Active listening
- Organization and time management
- Excellent communication
Timeline
Customer Service Associate
01.2019 - 01.2023
Shipt Shopper
01.2018 - Current
Uber Eats
01.2015 - 01.2019
Front Office
Mid-Atlanta OMSA
01.2012 - 01.2014
Assistant Teacher
Austell Learning Academy
01.2010 - 01.2012
Century 21 O’Donnell
01.2006 - 01.2008
Bank Teller
PNC Bank
01.2005 - 01.2006
P/T Table Games Dealer
Sands Casino
01.2002 - 01.2006
Table Games Dealer/Supervisor
Claridge Casino
01.1990 - 01.2005
High School Diploma -
Vineland High School
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