Lydia Williams
Homer
Summary
Offering strong organizational skills and positive attitude with readiness to learn and grow in dynamic environment. Brings foundational understanding of customer service and administrative support, capable of quickly adapting to new systems and processes. Ready to use and develop communication and organizational skills in a new role.
Overview
1
1
year of professional experience
Work History
Aerial Tour Guide/ Office Assistant
Screaming Eagle Aerial Adventures
06.2023 - 08.2024
- Handled cash transactions for ticket sales, maintaining accurate records for financial reporting purposes.
- Managed complex logistics surrounding transportation arrangements for various groups visiting multiple locations during a single tour event.
- Maintained organized records of group reservations and special requests to ensure seamless coordination on the day of the tour.
- Contributed to marketing efforts by creating compelling promotional materials highlighting tour features and benefits.
- Dealt with Costumers throughout the day
- Learned how to speak to and build a relationship with the guests
- Teamwork skills
- Learned various leadership skills
- Trained new team members in company policies, procedures, and best practices.
- Learned to adapt and work with new equipment promptly and efficiently
- Organized tour schedules, ensuring smooth daily operations and increased tour attendance.
- Managed phone and email correspondence and handled incoming and outgoing mail.
- Assisted coworkers and staff members with special tasks on daily basis.
Education
Degree in Cosmetology - Cosometology
North Georgia Technical College
Habersham Gerogia05-2024
Skills
- Office administration
- Scheduling appointments
- Document preparation
- Leadership Skills
- Teamwork
- Multitasking and time management
- Fast learner
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Cleaning and sanitizing
- Reliability
- Excellent communication
- Clear communication
- Team collaboration
- Active listening
- Adaptability and flexibility
Timeline
Aerial Tour Guide/ Office Assistant
Screaming Eagle Aerial Adventures
06.2023 - 08.2024
Degree in Cosmetology - Cosometology
North Georgia Technical College
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