Lydia D. Miles
Washington,DC
Summary
Organized professional with a background in office administration. Known for high productivity levels and the ability to efficiently complete tasks, ensuring smooth operations. Skilled in data entry, file management, and scheduling, with strong capabilities in multitasking and prioritizing workloads. Excel through communication, problem-solving, and adaptability, contributing to team success and operational excellence.
Overview
2025
2025
years of professional experience
Work History
Deputy Clerk of the Court
Arlington Juvenile & Domestic Relations Court
Arlington, Virginia
10.2022 - Current
- Assist with the daily preparation of arraignments, review and prepare the docket prior to court to ensure information has been entered into the court system, and retrieve case information prior to and upon the judge's request.
- Attend court proceedings, maintain the order of cases, and document the proceedings.
- Perform data entry for calendar court events, update case status in the system, and prepare court orders and other court/legal documents.
- Receiving and processing new petitions, motions, and other case pleadings.
- Provide customer service and communicate daily with judges, judicial staff, members of the bar, and the general public by way of in-person, telephone, and email correspondence.
- Directing customers to other court programs, as assigned.
- Perform additional administrative tasks to include but not limited to, scanning, numeric filing, printing, opening and sorting of mail
- Provide backup coverage and perform other duties as assigned
- Received and submitted payments for fees and fines, accurately tracking amounts, issuing receipts and updating computer systems.
Workforce Development Specialist
Department of Youth Rehabilitation Services, Government of the District of Columbia
Washington DC, DC
- Developed partnerships with community-based, not-for-profit, government, and faith-based organizations to increase access to employment services.
- Assisted with all aspects of job readiness, including but not limited to resume writing, interview techniques, and proper work etiquette.
- Devised programs to develop executive potential among employees in lower-level positions.
- Assessed the needs of employers to develop customized training programs.
- Planned, coordinated and facilitated career development workshops for job seekers.
- Advised employers on hiring policies that are compliant with applicable laws and regulations.
- Analyzed labor market trends to identify key industries and target recruitment efforts accordingly.
- Negotiated contracts with clients for desired training outcomes, fees or expenses.
- Supervised, evaluated or referred instructors to skill development classes.
- Monitored budget allocations related to workforce development projects.
- Provided technical assistance when needed in order to ensure compliance with regulatory requirements.
- Developed strategies for connecting employers with qualified candidates from diverse backgrounds.
Workforce Development Specialist
Department of Employment Services, Government of the District of Columbia
- Facilitated training in the areas of work readiness to ensure employability
- Organized meetings with stakeholders in the workforce development arena, including government agencies, educational institutions, private companies and non-profit organizations.
- Maintained records of employee performance evaluations and disciplinary actions taken when necessary.
- Maintained accurate records of program participants' progress and outcomes.
- Coordinated recruitment and placement of training program participants.
- Coordinated job fairs and other special events designed to promote local businesses.
- Used role-playing, lectures, and simulations to present information in variety of instructional techniques and formats.
- Provided career counseling and coaching to individuals seeking employment opportunities.
Assistant Property Manager
Avalon Bay Communities, Washington DC
Washington DC
- Managed operations of a multi-use community of over 300 luxury apartment homes and retail space.
- Recruited and trained candidates for concierge, leasing, and maintenance staff to ensure residents received the highest level of customer service.
- Completed the application and lease process with residents prior to move-in.
- Protected the property's monetary assets by maintaining accurate financial accounting of its operations.
- Managed accounts payable functions by actively pursuing delinquent rental payments through print and verbal communication.
- Conducted inspections of grounds, buildings, and vacant apartments to ensure property satisfaction.
- Liaised between construction manager and tenant during build-out phase of tenant suite.
Assistant Property Manager
Bozzuto Management
Alexandria, VA
- Checked rental eligibility by following company's verification process.
- Managed and oversaw operations, maintenance and administration of properties.
- Developed and managed highly skilled on-site staff through recruitment, training and motivation.
- Organized community events to foster positive relationships among residents.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Maintained accurate records of all transactions involving tenants' accounts including rent payments and late fees.
- Provided administrative support for the property manager including filing, typing correspondence, answering phone calls and scheduling meetings.
- Conducted tours of vacancies with prospective tenants.
- Interacted with potential renters during showings providing information about the property features.
- Maintained in-depth knowledge of competition through consistent evaluation of market conditions and trends.
Skills
- Records retrieval and preparation
- Verbal and written communication
- Case processing
- Legal Terminology Knowledge
- Docket management
- Courtroom procedures
- Telephone etiquette
- Cash management
- Schedule and calendar management
- Information security
- Scanning and copying
- File and database management
- Confidentiality
- Court procedures
- Document preparation
Equipment/Software
Microsoft Office2010, customer service, facsimile, copier, scanner and multi-line telephone system. Typing Speed:60 wpm
Timeline
Deputy Clerk of the Court
Arlington Juvenile & Domestic Relations Court
10.2022 - Current
Workforce Development Specialist
Department of Youth Rehabilitation Services, Government of the District of Columbia
Workforce Development Specialist
Department of Employment Services, Government of the District of Columbia
Assistant Property Manager
Avalon Bay Communities, Washington DC
Assistant Property Manager
Bozzuto Management
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