LYDIAH KABURA KAMAU
Dubai
Summary
Dedicated and experienced General Housekeeper with a proven track record in maintaining cleanliness, hygiene, and providing exceptional services. Proficient in a wide range of cleaning tasks, including vacuuming, mopping, dusting, and sanitizing. Strong organizational, time management, and interpersonal skills. Committed to delivering high-quality services and creating a safe and clean environment. Detail-oriented professional with experience providing cleaning services. Skilled in using a variety of cleaning products and equipment. Excellent organizational and multitasking skills. Provides excellent customer service. Diligent [Desired Position] with a strong background in maintaining clean and organized living spaces. Proven ability to manage multiple tasks efficiently, contributing to a consistently high standard of cleanliness. Demonstrated attention to detail and effective time management skills.
Overview
10
10
years of professional experience
Work History
Laundry Attendant
CITY MAX HOTEL DUBAI
03.2021 - Current
- Maintained a clean and organized work environment, ensuring optimal productivity and minimal downtime.
- Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.
- Supported team members in completing tasks efficiently, fostering a positive and collaborative work atmosphere.
- Collaborated with housekeeping staff to ensure timely delivery of clean linens to guest rooms.
- Examined dried clothes to identify stains, tears and issues.
- Enhanced customer satisfaction by promptly addressing and resolving any complaints or issues related to laundry services.
- Expedited the laundering process by pre-treating heavily soiled items before washing them with other linens.
- Collected soiled linens and clothing and pretreated stains.
- Operated traditional and computer-operated washers and dryers while observing all safety protocols.
- Operated laundry equipment and loaded machines, paying careful attention to capacity restrictions.
- Used irons and iron boards to press clothing, folding and organizing garments.
- Preserved machine functionality through routine maintenance checks and timely reporting of any malfunctions or repair needs.
- Handled delicate garments with care, utilizing specialized cleaning methods to preserve fabric integrity and appearance.
- Inspected soiled articles to determine sources of stains, locate color imperfections, and identify items requiring special treatment.
Housekeeping Room Attendant
ROSA PARK HOTEL
02.2018 - 10.2020
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Reduced housekeeping complaints by ensuring consistent adherence to hotel standards and procedures.
Housekeeper
Marcure Hotel and Suites
03.2017 - 09.2019
- Adhered to Quality Standards: Maintained high standards of cleanliness and hygiene, contributing to the hotel's overall reputation
- Followed daily cleaning schedule to prepare for arrival of guests and meet deadlines.
- Cleaned bedrooms, bathrooms and living spaces to comply with sanitation and hygiene standards.
- Vacuumed and mopped floors in guest rooms and common areas to maintain clean and tidy environment.
- Contributed to the hotel''s reputation for cleanliness and comfort by providing exceptional service to all guests.
- Inspected guest rooms, lobbies, and common areas to verify cleanliness and tidiness.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
Housekeeper/Nanny
Egyptian Family
01.2015 - 01.2017
- Improved Infant Development: Provided attentive care, resulting in significant milestones in the infant's development
- Enhanced Household Efficiency: Implemented a streamlined cleaning routine, saving the family 12 hours per week
- Increased Client Satisfaction: Received consistent positive feedback from the family, leading to a 95% satisfaction rating
Education
Diploma - Cosmetology
Beauty Point College
01.2013
Kenya Certificate of Secondary Education -
Makuyu Secondary
01.1998
Kenya Certificate of Primary School -
Muchagora Primary
01.1998
Skills
- Cleaning Techniques
- Time Management
- Attention to Detail
- Physical Fitness
- Childcare
- Interpersonal Skills
- Reliability and punctuality
- Hand tool proficiency
Timeline
Laundry Attendant
CITY MAX HOTEL DUBAI
03.2021 - Current
Housekeeping Room Attendant
ROSA PARK HOTEL
02.2018 - 10.2020
Housekeeper
Marcure Hotel and Suites
03.2017 - 09.2019
Housekeeper/Nanny
Egyptian Family
01.2015 - 01.2017
Kenya Certificate of Secondary Education -
Makuyu Secondary
Kenya Certificate of Primary School -
Muchagora Primary
Diploma - Cosmetology
Beauty Point College
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