LYDIAH KABURA KAMAU
Dubai
Summary
Dedicated and experienced General Housekeeper with a proven track record in maintaining cleanliness, hygiene, and providing exceptional services. Proficient in a wide range of cleaning tasks, including vacuuming, mopping, dusting, and sanitizing. Strong organizational, time management, and interpersonal skills. Committed to delivering high-quality services and creating a safe and clean environment. Detail-oriented professional with experience providing cleaning services. Skilled in using a variety of cleaning products and equipment. Excellent organizational and multitasking skills. Provides excellent customer service. Diligent [Desired Position] with a strong background in maintaining clean and organized living spaces. Proven ability to manage multiple tasks efficiently, contributing to a consistently high standard of cleanliness. Demonstrated attention to detail and effective time management skills.
Overview
10
10
years of professional experience
Work History
Laundry Attendant
CITY MAX HOTEL DUBAI
Dubai, UAE
03.2021 - Current
- Maintained a clean and organized work environment, ensuring optimal productivity and minimal downtime.
- Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.
- Supported team members in completing tasks efficiently, fostering a positive and collaborative work atmosphere.
- Collaborated with housekeeping staff to ensure timely delivery of clean linens to guest rooms.
- Examined dried clothes to identify stains, tears and issues.
- Enhanced customer satisfaction by promptly addressing and resolving any complaints or issues related to laundry services.
- Expedited the laundering process by pre-treating heavily soiled items before washing them with other linens.
- Collected soiled linens and clothing and pretreated stains.
- Operated traditional and computer-operated washers and dryers while observing all safety protocols.
- Operated laundry equipment and loaded machines, paying careful attention to capacity restrictions.
- Used irons and iron boards to press clothing, folding and organizing garments.
- Preserved machine functionality through routine maintenance checks and timely reporting of any malfunctions or repair needs.
- Handled delicate garments with care, utilizing specialized cleaning methods to preserve fabric integrity and appearance.
- Inspected soiled articles to determine sources of stains, locate color imperfections, and identify items requiring special treatment.
Housekeeping Room Attendant
ROSA PARK HOTEL
Dubai, UAE
02.2018 - 10.2020
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Reduced housekeeping complaints by ensuring consistent adherence to hotel standards and procedures.
Housekeeper
Marcure Hotel and Suites
UAE Dubai
03.2017 - 09.2019
- Adhered to Quality Standards: Maintained high standards of cleanliness and hygiene, contributing to the hotel's overall reputation
- Followed daily cleaning schedule to prepare for arrival of guests and meet deadlines.
- Cleaned bedrooms, bathrooms and living spaces to comply with sanitation and hygiene standards.
- Vacuumed and mopped floors in guest rooms and common areas to maintain clean and tidy environment.
- Contributed to the hotel''s reputation for cleanliness and comfort by providing exceptional service to all guests.
- Inspected guest rooms, lobbies, and common areas to verify cleanliness and tidiness.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
Housekeeper/Nanny
Egyptian Family
Dubai, UAE
01.2015 - 01.2017
- Improved Infant Development: Provided attentive care, resulting in significant milestones in the infant's development
- Enhanced Household Efficiency: Implemented a streamlined cleaning routine, saving the family 12 hours per week
- Increased Client Satisfaction: Received consistent positive feedback from the family, leading to a 95% satisfaction rating
Education
Diploma - Cosmetology
Beauty Point College
01.2013
Kenya Certificate of Secondary Education -
Makuyu Secondary
01.1998
Kenya Certificate of Primary School -
Muchagora Primary
01.1998
Skills
- Cleaning Techniques
- Time Management
- Attention to Detail
- Physical Fitness
- Childcare
- Interpersonal Skills
- Reliability and punctuality
- Hand tool proficiency
Timeline
Laundry Attendant
CITY MAX HOTEL DUBAI
03.2021 - Current
Housekeeping Room Attendant
ROSA PARK HOTEL
02.2018 - 10.2020
Housekeeper
Marcure Hotel and Suites
03.2017 - 09.2019
Housekeeper/Nanny
Egyptian Family
01.2015 - 01.2017
Kenya Certificate of Secondary Education -
Makuyu Secondary
Kenya Certificate of Primary School -
Muchagora Primary
Diploma - Cosmetology
Beauty Point College