Lydia (lia) Park
San Diego,CA
Summary
Detail oriented and resilient server—with strong work ethic and several years of experience—placing a high emphasis on cleanliness and adherence to sanitary/safety regulations, while simultaneously delivering top-quality customer service and being adept at maintaining exceptional standards in a consistent manner, even in fast-paced/high-stress settings.
Overview
7
7
years of professional experience
Work History
Server
Wang Cho Korean BBQ
09.2022 - 09.2023
- Upon joining this Wang Cho branch following a relocation to OC area, I adeptly assimilated and mastered the updated operational systems, drawing from prior experience in facilitating the grand opening of the establishment in 2019.
- Acknowledged by management and proprietors for fostering harmonious relationships with fellow team members, I consistently exhibited a compassionate demeanor and offered support to coworkers in need when necessary.
- Frequently lauded by patrons— particularly large parties exceeding 20 individuals— for delivering exemplary customer service, I maintained a flawless record with zero complaints reflecting both my conduct and service quality.
- Departing from this position with integrity and pride, I subsequently relocated to San Diego to enhance my proximity to UCSD and allocate greater focus to my academic endeavors.
Server
BBQ Stop
10.2021 - 08.2022
- Upon the gradual improvement in the COVID-19 pandemic situation, I commenced employment at this KBBQ restaurant initially as a trainee for a brief two-day period during my first week, before swiftly advancing to a permanent server role.
- Demonstrating rapid adaptability and keen learning abilities, I achieved full server tip (100%) within my second week of tenure, underscoring my proficiency in progressing through each tip percentage tier in subsequent non-trainee shifts: starting at 25% on my first server shift, advancing to 50% on the second, attaining 75% on the third, and finally culminating in a 100% tip rate by the fourth server/non-trainee shift.
- Recognized for my diligent work ethic and extensive background in the KBBQ industry, I contributed to refining operational systems and methods at this establishment; furthermore, this enhancement facilitated smoother operations during peak lunch/dinner rushes, sustaining an optimal workflow.
- Honoring my professionalism, I departed from this position humbly and respectfully due to personal reasons that necessitated my relocation to Costa Mesa, CA (OC area).
Head Hostess/Server
Wang Cho Korean BBQ
06.2016 - 12.2020
- Initially joining without prior experience, and with the intention of only working as a host, I was swiftly recognized for my potential by the manager within three weeks of my recruitment—prompting me to take on a new life challenge then and beginning my journey as a server.
- Over a tenure spanning two years (2016-2018), I served as a dedicated server before being honored with another promotion and a salary increase. Ascending to the position of “Head Hostess,” I garnered a reputation as the manager’s most dependable employee, and was entrusted with pivotal responsibilities including overseeing hiring processes, conducting interviews, and training new hostesses for a year (2018-2019).
- Contributing to the successful launch of the third Wang Cho location in Santa Ana, CA at the start of 2019, I played a significant role in training a majority of the newly hired employees for this new branch prior to its grand opening, and also led me to concurrently oversee operations at both locations—demonstrating exceptional time management/punctuality despite the tiring commuting transitions in between shifts at both locations scheduled on the same days.
- Upon stabilization of the new Wang Cho location, I was awarded with a promotion to “Head Server.” In my capacity as the head server, I assumed responsibility for approving all covers/switches requested by the serving staff and upheld standards by providing guidance and direction to hostesses, bussers, and servers in maintaining focus and efficiency during work hours.
- Concluding the year of 2020, I regrettably relinquished my duties with integrity and respect, due to mental health considerations prompted by the challenges posed by the COVID-19 pandemic: the demanding circumstances necessitated me working overtime, extending to six days a week with minimal staff availability.
Education
Bachelor of Science - Global Health
University of California - San Diego
La Jolla, CA12.2024
Skills
- Reliable Team Player
- Exceptional Customer Service
- Friendly, Positive Attitude
- Foreign Language Proficiency
- High Energy and Stamina
- Food and Beverage Upselling
- Table Set Up and Bussing
- Reservations and Seating Management
- Staff Training
- Workflow Coordination
- Transactions and Cash Handling
Languages
English
Native or Bilingual
Korean
Native or Bilingual
References
Andrew Yang (Wang Cho Santa Ana MANAGER)
- Personal: (562) 991-3509
- Work: (714) 668-7777
- Email: wangchosantaana@gmail.com
Joshua Han (BBQ Stop MANAGER)
- Personal: (909) 610-0309
- Work: (909) 594-7755
- Email: bbstopinc@gmail.com
Timeline
Server
Wang Cho Korean BBQ
09.2022 - 09.2023
Server
BBQ Stop
10.2021 - 08.2022
Head Hostess/Server
Wang Cho Korean BBQ
06.2016 - 12.2020
Bachelor of Science - Global Health
University of California - San Diego
Similar Profiles
Mary Vienne A. FernandezMary Vienne A. Fernandez
Hostess/Server at Wang Cho Korean BBQHostess/Server at Wang Cho Korean BBQ
ALYSSA NICOLE PAURILLOALYSSA NICOLE PAURILLO
Promotion & Marketing Head at Korean Class with Joshua ChoPromotion & Marketing Head at Korean Class with Joshua Cho
Laneiya StaplesLaneiya Staples
Waitress at Gen Korean BBQWaitress at Gen Korean BBQ