Lydia McGill

Provided personalized care and support to patients in their homes, emphasizing empathy and understanding

• Built strong rapport with patients and their families, serving as a trusted advocate and liaison between healthcare providers and patients
• Implemented effective communication strategies to ensure patients feel heard and empowered in their healthcare journey
• Demonstrated proficiency in coordinating care plans and collaborating with multidisciplinary teams
• Manage incoming and outgoing calls, email, and faxes

Maintained meticulous records of patient interactions and feedback to continuously improve patient experience.

• Assisted clients with activities of daily living, promoting independence and quality of life.
• Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
• Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
• Performed light housekeeping duties to maintain cleanliness standards while respecting patient's personal space.
• Built strong relationships with clients to deliver emotional support and companionship.
• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
• Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
• Assisted patients with self-administered medications.
• Contributed to a positive atmosphere for patients by using effective communication and active listening skills.

Provide individual and group counseling services; direct service hours at regularly scheduled intervals; coordinate all services throughout treatment

• Completes Bio-psychosocial assessment
• Facilitates, establishes, and reviews with each patient's initial treatment plan
• Develop aftercare plans and discharge plans
• Ensure efficient and effective delivery of counseling services to all patients
• Other related duties as determined by supervisor.
• Managed 30 calls per day from clients
• Maintained accurate documentation of client progress, facilitating informed decision-making within our treatment team.
• Developed relapse prevention strategies for clients transitioning out of treatment programs, empowering them to maintain long-term sobriety.
• Supported aftercare planning for continued recovery after treatment.
• Developed individual treatment goals based on history and diagnosis.
• Reduced substance abuse relapse rates by implementing evidence-based counseling strategies and treatment plans.
• Taught substance abuse classes to help clients understand consequences of drug and alcohol use.
• Provided comprehensive case management services, created treatment plans, and connected clients and families to appropriate resources.
• Established trusting relationships with clients, creating open dialogue about their experiences and challenges related to substance abuse.
• Supported and assessed clients struggling with addiction or relationship issues and devised strategies based on client needs.
• Collaborated with multidisciplinary teams to develop comprehensive care plans, ensuring continuity of care for clients.
• Provided crisis intervention services when necessary, deescalating situations and connecting clients with appropriate resources.
• Completed required documentation for continued therapy coverage by insurance companies to meet deadlines.
• Coordinated care with other professionals to provide clients with comprehensive support.
• Kept accurate and detailed records to track and document client progress.
• Provided counseling and support to clients with drug and alcohol abuse issues.
• Enhanced client recovery outcomes through development of personalized treatment plans, addressing individual needs and goals.
• Provided crisis intervention to address clients' immediate needs and prevent harmful behaviors.
• Advocated for clients'' needs within legal system, ensuring access to essential services and support during rehabilitation efforts.
• Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Dialectical Behavior Therapy (DBT).
• Coordinated referrals for addiction services based on individual client needs and preferences.
• Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning.
• Contributed to ongoing staff training initiatives, sharing best practices in addiction counseling techniques and approaches.
• Improved patient adherence to aftercare programs, providing consistent follow-up support and resources.
• Participated in community outreach efforts, raising awareness about any availability of local substance abuse treatment resources.
• Conducted thorough assessments of clients'' needs, identifying appropriate interventions and therapies for optimal results.
• Led educational workshops on addiction prevention and awareness, promoting community understanding of substance abuse issues.
• Coordinated with healthcare providers to address co-occurring mental health disorders in conjunction with addiction treatment efforts.
• Conducted regular evaluations of program effectiveness, making adjustments as needed to optimize client outcomes.
• Increased patient engagement in group therapy sessions by fostering safe and supportive environment for open communication.
• Monitored client progress to make necessary adjustments for client success.
• Used knowledge of different treatment modalities to provide clients with individualized options for successful outcomes.
• Facilitated group and individual therapy in outpatient setting.
• Displayed sensitivity to cultural and linguistic needs of clients and families served.
• Maintained accurate documentation of client progress, facilitating informed decision-making within our treatment team.

• Provided individualized counseling and support for substance abuse clients, prioritizing empathy and understanding
• Facilitated group therapy sessions, fostering supportive environment for clients' shared experiences and growth
• Collaborated with healthcare professionals and community resources to create personalized treatment plans
• Advocated for clients' rights and ensured their voices were respected within healthcare system
• Maintained detailed documentation of client progress, utilizing data to inform decision-making and improve patient experiences.
• Patient care
• MS office
• Data entry
• Medical records Customer Service
• Answering phones
• HIPAA
• Developed relapse prevention strategies for clients transitioning out of treatment programs, empowering them to maintain long-term sobriety.
• Supported aftercare planning for continued recovery after treatment.
• Developed individual treatment goals based on history and diagnosis.
• Reduced substance abuse relapse rates by implementing evidence-based counseling strategies and treatment plans.
• Taught substance abuse classes to help clients understand consequences of drug and alcohol use.
• Provided comprehensive case management services, created treatment plans, and connected clients and families to appropriate resources.
• Established trusting relationships with clients, creating open dialogue about their experiences and challenges related to substance abuse.
• Supported and assessed clients struggling with addiction or relationship issues and devised strategies based on client needs.
• Collaborated with multidisciplinary teams to develop comprehensive care plans, ensuring continuity of care for clients.
• Provided crisis intervention services when necessary, deescalating situations and connecting clients with appropriate resources.
• Kept accurate and detailed records to track and document client progress.
• Coordinated care with other professionals to provide clients with comprehensive support.
• Provided counseling and support to clients with drug and alcohol abuse issues.
• Enhanced client recovery outcomes through development of personalized treatment plans, addressing individual needs and goals.
• Provided crisis intervention to address clients' immediate needs and prevent harmful behaviors.
• Advocated for clients'' needs within our legal system, ensuring access to essential services and support during rehabilitation efforts.
• Facilitated group and individual therapy in outpatient setting.
• Used knowledge of different treatment modalities to provide clients with individualized options for successful outcomes.
• Monitored client progress to make necessary adjustments for client success.
• Increased patient engagement in group therapy sessions by fostering safe and supportive environment for open communication.
• Conducted regular evaluations of program effectiveness, making adjustments as needed to optimize client outcomes.
• Coordinated with healthcare providers to address co-occurring mental health disorders in conjunction with addiction treatment efforts.
• Led educational workshops on addiction prevention and awareness, promoting community understanding of substance abuse issues.
• Facilitated family involvement in their recovery process, providing education on addiction dynamics and supporting healthy communication skills among family members.
• Conducted thorough assessments of clients'' needs, identifying appropriate interventions and therapies for optimal results.
• Participated in community outreach efforts, raising awareness about any availability of local substance abuse treatment resources.
• Improved patient adherence to aftercare programs, providing consistent follow-up support and resources.
• Collaborated with employment specialists to support clients in their job search and workforce reintegration goals.
• Contributed to ongoing staff training initiatives, sharing best practices in addiction counseling techniques and approaches.
• Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning.
• Coordinated referrals for addiction services based on individual client needs and preferences.
• Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Dialectical Behavior Therapy (DBT).
• Displayed sensitivity to cultural and linguistic needs of clients and families served.

• Honor Roll 2023-2024
• Professional Development: Communication, Business, Finance, Management, Medicine
• Relevant Coursework: Ethics & Law
• 3.2 GPA

Certificate of Accomplishment in:

Substance Abuse

Case Management

Dual Diagnosis

Peer Support Services

Psychosocial Rehabilitation

• Dean's List 2017
• Honor Roll 2017

• Relevant Coursework: Psychology & Sociology
• 3.5 GPA
• Ranked in Top 50% of class