Summary
Overview
Work History
Education
Skills
Timeline
Receptionist
Lydiann Ortiz

Lydiann Ortiz

Spring Hill

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Recognized for creativity and adaptability, with a swift capacity to learn and apply new skills. Committed to driving team success and contributing to organizational growth.

Overview

7
7

Years of experience

Work History

Family Caregiver

Self Employed
09.2021 - Current
  • Served as a dedicated advocate for patient needs when interacting with healthcare professionals or insurance companies.
  • Cultivated meaningful interactions with patients to promote a positive setting.
  • Ensured safety and comfort for patients through meticulous attention to detail in administering medications, hygiene assistance, and mobility support.

Replenishment Associate

Walmart
02.2021 - 09.2021
  • Utilized company software to manage inventory data and generate accurate reports for management review.
  • Enhanced storage efficiency by arranging products to meet layout standards.

Call Center Team Lead

Heart of Florida United Way
06.2019 - 02.2021
  • Displayed compassionate and understanding support during each encounter with individuals needing assistance.
  • Provided necessary intervention and support for crisis communications, following established guidelines.

Education

Special Education

Ana G. Mendez University
San Juan, PR

Skills

  • Bilingual: English, Spanish
  • Adaptability
  • Conflict Resolution
  • Workplace Safety
  • Active Listening
  • Clerical Support
  • Time Management
  • Teamwork
  • Multitasking

Timeline

Family Caregiver

Self Employed
09.2021 - Current

Replenishment Associate

Walmart
02.2021 - 09.2021

Call Center Team Lead

Heart of Florida United Way
06.2019 - 02.2021

Special Education

Ana G. Mendez University

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