Lydie Jean Louis

• Throughout the shift, strategically positioned skilled staff in key areas to optimize department productivity. Ensured cross-training of employees in every store role to maximize operational knowledge. Managed daily cash intake by conducting register counts and tabulating profits. Provided assistance to employees during peak periods to enhance task accomplishment. Effectively communicated with other shift managers to ensure a continuum of customer service. Maintained company standards and compliance requirements for operations. Offered coaching to employees on customer interactions to drive exceptional service. Directed and led employees and team members on effective operations, methods, and procedures. Reported employee behavioral issues, losses, and customer complaints to upper-level management. Reinforced rules to promote superior employee performance. Provided training to staff on upselling techniques to meet revenue targets. Enhanced operations and productivity through employee training, coaching, and assignments. Delegated tasks to multiple employees while maintaining an efficient workplace. Interpreted work order specifications and information to effectively plan, schedule, and carry out jobs. Enforced company policies, addressed coworkers' questions, and trained new personnel. Monitored productivity, performance, and task completion by assigning tasks to employees. Directed and coordinated production activities, encouraging employees to meet specifications.+ Edit or add your own

Upon adherence to prescribed guidelines, merchandise items were systematically arranged. Duties were executed proficiently within a dynamic retail setting, employing well-structured stocking methodologies and strategies. Storage of articles in designated bins, on the sales floor, shelves, and assigned areas was meticulously organized in accordance with product categories. Swift and efficient handling of spill clean-up was consistently achieved. Shelves were restocked with new merchandise, and vigilance was maintained to identify and address outdated or damaged items. A clean, safe, and methodical workspace was consistently upheld to preempt accidents and ensure a secure environment. Adherence to company policies was observed through meticulous facing of products on shelves and displays. Stock availability was sustained through timely replenishment of items. Rigorous adherence to proper stock rotation procedures was upheld to mitigate obsolescence and promptly remove out-of-date items from the sales floor.

• Throughout my responsibilities, I ensured the cleanliness and tidiness of the premises, upholding a polished and professional environment. I engaged courteously with clients and visitors during the execution of daily tasks. I meticulously eliminated fingerprints and smudges from doors, frames, and glass partitions to heighten their luster. Additionally, I employed thorough sanitization methods in areas requiring enhanced hygiene. I regularly emptied waste receptacles and replaced soiled linens in guest rooms to diminish the spread of germs and bolster freshness. To optimize air quality, I diligently dusted ceiling air conditioning diffusers and ventilation systems. My handling of cleaning agents adhered strictly to prescribed protocols. When cleansing building floors, I undertook sweeping, mopping, and scrubbing with precision. I also upheld an organized inventory of cleaning supplies. Prior to departing, I readied rooms for future occupants' satisfaction. Finally, I ensured the pristine hygiene of sinks, mirrors, toilets, and showers through thorough sanitation and cleaning.+ Edit or add your own

• - Processed payments accurately and provided customers with correct receipts, cash, coins, and cards.
• - Conducted regular checks of store shelves and replenished products from the inventory in the back room.
• - Delivered exceptional customer service, fostering client satisfaction and loyalty.
• - Offered warm greetings to patrons at the store entrance and assisted them in finding required items.
• - Efficiently scanned and bagged items, operated the cash register, and processed transactions for store patrons.
• - Created visually appealing merchandise displays to attract customers to the store.
• - Received shipments, authorized packages, and documented incoming items in the computer system.
• - Trained and mentored new team members to enhance their product knowledge and selling skills.
• - Provided management and stakeholders with detailed sales metrics and statistics.
• - Acquired cross-training in various positions to provide optimal support during peak periods.
• - Engaged with customers, clarified their needs, and identified solutions to drive sales.
• - Maintained a positive, sales-oriented demeanor to keep customers engaged and proud of the products.
• - Coached fellow employees in effective customer service strategies and successful selling techniques.
• - Managed cash register operations using a point-of-sale system and processed sales and returns accurately.
• - Organized the sales floor to ensure that products and displays were presentable and in a sellable condition.
• - Led the sales team to consistently deliver top-tier customer service, maximizing sales potential.
• - Fostered a positive culture of teamwork and inclusion, thereby boosting employee morale.
• - Engaged customers and provided training to sales associates with a strong understanding of products and promotions.
• - Assisted the staff in the selling process to meet and exceed both individual and company sales goals.
• - Employed sales tactics to identify and fulfill customer needs effectively.
• - Kept abreast of new products and services to engage customers in discussions about features and benefits.
• - Shared in-depth product knowledge to recommend merchandise and services to customers.
• - Created outstanding experiences by interacting with guests and utilizing acquired skills and training.
• - Reduced shortages by implementing appropriate loss prevention procedures.
• - Cultivated a loyal customer base by driving an excellent loyalty program and effectively capturing customer data.+ Edit or add your own

• Managed schedules, ensuring adequate staffing coverage and processing time-off requests while maintaining operational efficiency. Oversaw cash management, including counting and logging drawer profits, as well as making bank deposits. Coordinated inventory processes, including receiving, auditing, and restocking. Enhanced productivity through employee training, coaching, and task assignments. Developed and reinforced operational standards, while addressing customer inquiries and complaints. Led and directed employees in daily routines, focusing on customer service and adherence to company policies. Monitored employee performance and completed necessary documentation. Communicated with other shift managers to ensure seamless customer service and resolve operational issues. Also, interpreted work order specifications, scheduled jobs, and enforced company policies. Additionally, managed employees' attendance records for accurate billing cycles.

• I have experience in preparing seafood by trimming, filleting, scraping, and cleaning products such as [Product] and [Product]. I have the ability to separate products based on grade, size, and color and place raw materials on a conveyor belt for processing. Additionally, I am skilled in packing products into boxes, baskets, crates, cans, and totes. I have a strong track record of understanding and following oral and written directions. Moreover, I have successfully collaborated with a diverse group of coworkers to achieve goals and address issues related to our products and services.+ Edit or add your own

• - Ensured cleanliness and tidiness of the restaurant lobby, front counter, and restrooms throughout the shift.
• - Performed table and equipment sanitization, stocked supplies, and conducted sweeping tasks.
• - Prioritized prompt serving of food to enhance overall guest satisfaction.
• - Maintained operational efficiency by organizing and replenishing supplies to support team productivity.
• - Provided quality customer service by engaging with guests in a professional and pleasant manner.
• - Packaged fast food items in approved containers, cups, and bags to fulfill orders accurately.
• - Assembled and packaged menu items into trays, bags, and carriers for efficient delivery of food and drinks.
• - Contributed to team success by efficiently completing assigned tasks.
• - Upheld high standards of productivity and operational quality.
• - Managed inventory by stocking shelves and cases with new or transferred items.
• - Prepared high-quality food products while ensuring portion control and presentation met service goal times.
• - Processed food for various recipes through ingredient washing, peeling, and dicing.
• - Implemented safe food handling practices to minimize the spread of germs and ensure customer safety.
• - Assembled and served meals according to specific guest requirements with attention to detail.
• - Conducted food preparation tasks such as chopping ingredients and preparing food items ahead of peak meal times.
• - Maintained cleanliness by scrubbing and polishing counters to remove debris and food residue.
• - Adhered to food safety and rotation procedures when storing food in designated areas by wrapping and dating items.+ Edit or add your own

• Throughout my employment, I operated a cash register and processed payments, ensuring accurate transactions and providing customers with precise change. I diligently carried out daily recovery tasks to uphold a clean and organized environment, thereby optimizing productivity. In addition, I utilized cash registers and POS systems to accept various forms of payment, including cash, checks, and credit cards, while issuing receipts and managing cash transactions.
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• My responsibilities also included addressing customer inquiries, offering store information, and providing a superior level of customer service through active listening and engagement. I assisted patrons in locating specific products, delivering product advice, and collaborating with front-end staff to enhance overall customer experience. Moreover, I executed sales transactions efficiently to minimize customer wait times and meticulously maintained the store's appearance by rearranging displays and restocking merchandise.
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• Staying informed about product offerings and promotional events, I was able to respond to product-related queries and upsell relevant items using suggestive selling techniques. Furthermore, I managed inventories, repositioned excess stock, and organized products to optimize sales. Additionally, I processed discounts through coupon scanning and managed refunds for worn, damaged, or defective merchandise. My extensive understanding of various departmental functions enabled me to provide support where needed, ensuring seamless store operations.+ Edit or add your own