LYDIE OUEDRAOGO
Pinson,AL
Summary
Efficient professional in inventory management and logistics, known for high productivity levels and the ability to complete tasks swiftly. Possess specialized skills in accurate order picking, inventory auditing, and safe material handling, ensuring smooth operations. Excel in time management, teamwork, and adaptability, leveraging these soft skills to meet deadlines and support colleagues effectively.
Overview
12
12
years of professional experience
Work History
PICKER
Dollar General Distribution Center
Bessemer, AL
09.2023 - 11.2024
- Fulfilled orders quickly to accomplish challenging daily objectives.
- Picked up heavy objects using proper lifting techniques to avoid personal injuries.
- Executed picking tasks according to order specifications while meeting daily productivity requirements.
- Confirmed items picked for orders by keying codes into system.
- Adhered strictly to safety regulations when operating machinery or working near hazardous materials.
- Worked efficiently to meet daily picking quotas.
- Maintained a clean and organized work area to ensure safety.
SORTER, PACKER
AMAZON FC
Bessemer City, AL
11.2020 - 12.2022
- Handled fragile items with care to prevent damage during sorting.
- Inspected items for damage, defects or discrepancies prior to sorting.
- Used smartphones and handheld devices to sort, scan and prepare orders.
- Performed quality control checks on all sorted items before packing them away.
- Kept work area clean and organized at all times.
- Utilized hand tools and equipment to assist in packaging tasks.
- Labeled packaged products accurately according to specifications.
VARIOUS ASSIGMENTS
TEMPWORK STAFF SOLUTION /ACTICVE STAFFING
NEW YORK CITY, NEW YORK
05.2016 - 05.2019
- Prepared boxes, bags, and other containers for packing food items.
- Removed damaged or inferior materials to prepare products for packaging.
- Assembled cartons and applied pads to crate to prepare for product packing.
- Labeled packages with product information such as weight, quantity, or expiration date.
- Assisted with crowd control during large events held at the facility.
- Participated in training sessions to stay up-to-date on current security trends and best practices.
- Provided friendly and professional assistance to employees, visitors and customers.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Inspected fire extinguishers to ensure they were properly charged and operational.
- Screened visitors and employees for weapons and contraband with hand wands and metal detectors.
- Adhered to daily patrol schedules to support consistent security presence throughout property.
Customer Service Representative
NCO Financial Systems
Montreal, QUEBEC
08.2012 - 06.2015
- Collected deposits or payments and arranged for billing.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Developed positive relationships with customers through friendly interactions.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Updated databases with new and modified customer data.
- Maintained a high level of professionalism when dealing with difficult customers.
- Adjusted bills and refunded money to resolve customers' service or billing complaints.
- Completed day-to-day duties accurately and efficiently.
Education
Some College (No Degree) - MEDICAL BILLING AND CODING
Jefferson State Community College
Birmingham, AL11-2024
Some College (No Degree) - CERTIFICATE INDUSTRIAL RELATIONS
UNIVERSITY OF MONTREAL
MONTRTEAL06-2011
Skills
- Scanner operation
- Box labeling
- Workplace organization
- Warehouse operations
- Packing accuracy
- Quality inspections
- Order picking
- Team collaboration
- Quality controls
- Warehouse safety protocols
- Safety regulations compliance
- Manual dexterity
- Proficiency in MS Office
Languages
French
Native/ Bilingual
Timeline
PICKER
Dollar General Distribution Center
09.2023 - 11.2024
SORTER, PACKER
AMAZON FC
11.2020 - 12.2022
VARIOUS ASSIGMENTS
TEMPWORK STAFF SOLUTION /ACTICVE STAFFING
05.2016 - 05.2019
Customer Service Representative
NCO Financial Systems
08.2012 - 06.2015
Some College (No Degree) - MEDICAL BILLING AND CODING
Jefferson State Community College
Some College (No Degree) - CERTIFICATE INDUSTRIAL RELATIONS
UNIVERSITY OF MONTREAL
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