Hi, I’m
Lydimary Gonzalez
New Brunswick,NJ
Summary
Professional with strong background in managing delivery processes and driving successful project outcomes. Skilled in coordinating teams, optimizing workflows, multitasking skills, student mentality and adapting to evolving project requirements. Known for fostering collaboration and ensuring alignment with organizational goals. Adept in problem-solving, resource management, and maintaining high standards in fast-paced environments. to meet preset goals and objectives.
Overview
3
years of professional experience
Work History
Crest
Delivery Manager
05.2022 - Current
Job overview
- Managed relationships with key stakeholders to ensure smooth project deliveries and overall satisfaction.
- Managed resources effectively to avoid unnecessary delivery delays.
- Coordinated efficient routes and schedules for 32-driver team.
- Reduced customer complaints by implementing proactive communication strategies with clients.
- Improved delivery efficiency by optimizing routes and scheduling for the team.
- Trained drivers, helpers and support workers in techniques for maximizing efficiency.
- Monitored customer quality metrics and took proactive steps to implement resolutions and restore acceptable levels.
- Planned delivery routes according to traffic, weather and types of delivery.
- Oversaw daily operations of the delivery team, ensuring timely completion of tasks and adherence to company policies.
Education
Inter American University of Puerto Rico GuayamaGuayama, PR
Register Nurse from Clinical Nurse Leader
06.2008
Skills
- System Implementation
- Training Development Aptitude
- Professional Telephone Demeanor
- Microsoft Word
- Multi-Line Phone Talent
- Minute Taking
- Bilingual
- Route planing
Bilingual
Spanish and English
Languages
Latin
Native or Bilingual
English
Native or Bilingual
Timeline
Delivery Manager
Crest
05.2022 - Current
Inter American University of Puerto Rico Guayama
Register Nurse from Clinical Nurse Leader
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