Lydissia Walela
Camden,Delaware
Summary
Well-qualified and hardworking with more than 15 years of experience in the Human Resources Management experience. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
18
18
years of professional experience
Work History
Personnel Manager
United States Air Force, USAF
10.2008 - 01.2024
- Improved employee satisfaction by implementing comprehensive personnel policies and procedures for over .
- Developed effective onboarding programs for new hires, resulting in smoother transitions into company culture.
- Enhanced talent acquisition efforts through targeted recruitment strategies, attracting top candidates for key positions.
- Streamlined performance evaluation processes with standardized metrics, ensuring consistent feedback and growth opportunities for employees.
- Reduced turnover rates by fostering a positive work environment with regular team-building activities and open communication channels.
- Addressed employee concerns promptly by establishing an accessible grievance resolution process, promoting trust and transparency within the organization.
- Implemented professional development programs to support continuous learning and skill advancement among staff members.
- Optimized workforce planning efforts through data-driven forecasting and strategic resource allocation.
- Negotiated favorable benefits packages with insurance providers, enhancing overall employee satisfaction and wellbeing.
- Enhanced employee engagement levels by launching recognition initiatives that celebrated outstanding performance and achievements.
- Conducted thorough exit interviews to identify areas of improvement in retention strategies and workplace conditions.
- Spearheaded the successful completion of annual compliance audits, maintaining adherence to industry regulations and standards.
- Championed diversity initiatives within the organization, creating inclusive hiring practices and promoting awareness campaigns for cultural sensitivity.
- Mentored junior HR professionals as they advanced their careers in human resources management.
- Collaborated with department heads to address staffing needs proactively, optimizing productivity across the organization.
- Streamlined internal communication processes through regular updates on company news, policy changes, and upcoming events.
- Mediated conflict resolution sessions between employees as needed, fostering a harmonious work environment built on mutual respect.
- Monitored labor law developments to ensure timely updates were made to company policies regarding worker''s rights and employer responsibilities.
- Organized company-wide events and gatherings that strengthened employee morale and fostered a sense of community within the organization.
- Fostered positive work environment through comprehensive employee relations program.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Instructed senior leaders on appropriate employee corrective steps.
- Coordinated technical training and personal development classes for staff members.
- Reduced process gaps while supervising employees to achieve optimal productivity.
- Created and implemented forward-thinking initiatives to improve employee engagement.
- Collaborated with legal and compliance teams to review paperwork, obtain feedback, and procure available information for new training processes.
- Discovered and resolved complex employee issues that affected management and business decisions.
- Distributed employee engagement surveys to identify areas of improvement.
- Structured compensation and benefits according to market conditions and budget demands.
- Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
- Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
- Recruited top talent to maximize profitability.
Cashier
KFC Taco Bell
11.2005 - 05.2008
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage by monitoring how much food is cooked during the slow hours.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility including cleaning tables and checking the bathrooms.
- Improved transaction speed by making sure people got their food within less than 2 minutes of ordering it without sacrificing accuracy by staying up-to-date on product pricing and menu changes.
- Welcomed customers and helped determine their needs and suggesting some new items on the menu.
- Learned duties for various positions and provided backup at key times.
- Enhanced customer satisfaction by efficiently managing drive-thru orders and payments.
- Expedited service times through effective multitasking and prioritization of tasks during lunch and dinner rush-hours.
- Assisted in maintaining a clean and organized drive-thru area, ensuring a pleasant experience for customers.
- Ensured order accuracy by double-checking items before handing them to customers.
- Demonstrated knowledge of food safety practices, adhering to company policies and local regulations for proper handling of food items.
- Promoted teamwork among staff members by offering help where needed, contributing to a positive work atmosphere.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
Education
Some College (No Degree) -
Yuba College
Marysville, CAAssociate of Science - Human Resources Management
Community College of The Air Force
Montgomery, AL11.2023
High School Diploma -
Roswell High School
Roswell, GA05.2008
Skills
- Recruitment
- Succession Planning
- Dispute Mediation
- Employee Handbook Development
- Leadership Development
- Employee Onboarding
- Policy Enforcement
- New Employee Orientation
- Benefits Administration
- Recordkeeping
- Performance Assessment
- Corrective Action Planning
- Staff Management
- Organizational Development
- Employee Relations
- Risk Management
- Recruitment and Hiring
- Regulatory Compliance
- Benefits and Compensation Management
- Labor Negotiations
- Company Organization
- System Development
- Contract Negotiation
- Training Development
- Talent Management
- Microsoft Office and DocuSign
- Human Resources Operations
- Recruitment Strategies
- Microsoft Office Proficiency
- Training Programs
- Recruitment Oversight
- Training and Mentoring
- Compliance
- Records Management
- Workforce Improvements
- Background Checks
- Employee Engagement
- Job Analysis
- Training and Development
- HR Policies and Procedures
- Conflict Resolution
- Workforce Planning
- Change Management
- Performance Appraisal
- Onboarding and Orientation
- Employment Law
- Career Development
- Recruitment and Selection
- Diversity and Inclusion
- Employee Retention
- Internal Communications
- Performance Management
- Talent Acquisition
- Exit Interviews
- Operations Management
- Management Support
- Budget Administration
- Program Analysis
- Confidential Document Control
- Employment Record Verification
- Human Capital Management
- Employee Development
- Forecasting Employment Needs
- Executive Recruiting
- Problem-Solving
- Human Resources Allocation
- Training Needs Analysis
- Employee Relations Oversight
- Cross-Functional Collaboration
- Negotiation Tactics
- Company Leadership
- Union Negotiations
- Employee Engagement Strategies
- Leadership Training and Development
- Relationship Building
- Employee Recognition Programs
- Labor Relations Coordination
- Coaching and Mentoring
- Policy Improvement Recommendations
- Accident Investigations
- Onboarding, Training, and Development
- Exit Interviews and Processes
- Performance Optimization
- Health and Safety Programs
Languages
Swahili
Native or Bilingual
Timeline
Personnel Manager
United States Air Force, USAF
10.2008 - 01.2024
Cashier
KFC Taco Bell
11.2005 - 05.2008
Some College (No Degree) -
Yuba College
Associate of Science - Human Resources Management
Community College of The Air Force
High School Diploma -
Roswell High School