Lyene Barreiros
Bedford,NH
Summary
Experienced in coordinating complex logistics operations and excelling at ensuring smooth supply chain management. Through strategic planning and problem-solving skills, consistently improving efficiency and reducing costs. Track record speaks to ability to foster strong relationships with vendors and clients, maintaining seamless operations throughout.
Overview
16
16
years of professional experience
Work History
Delivery Driver
Amazon
02.2022 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Cleaning Technician
Right Way Cleaning
01.2022 - 01.2023
- Collaborated with team members to complete large-scale cleaning projects within tight deadlines.
- Safeguarded property integrity by careful handling of client belongings during the cleaning process.
- Adhered to safety guidelines when using hazardous materials, ensuring a secure work environment for all staff members.
- Swept floors, removed debris and returned equipment to proper areas at end of each shift.
- Assisted in training new team members on company protocols and best practices for exceptional service delivery.
- Demonstrated attention to detail through meticulous window washing, resulting in streak-free glass surfaces.
- Performed deep-cleaning tasks for optimal sanitation levels in high-traffic areas.
- Provided excellent service by addressing client concerns promptly and professionally.
- Reduced allergens and improved air quality through thorough dusting, vacuuming, and mopping.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Increased efficiency with proper usage of industrial cleaning equipment and chemicals.
Logistics Coordinator
RW Business Consulting and Advice
08.2009 - 11.2017
- Company Overview: Type of Business: Telecommunications
- Coordination in the control of receipt and organization of inventories, shipping, checking and storage of material and issuance of tax documents
- Freight hiring and contact with carriers, supervision of the entire logistics process aiming continuous improvement, focusing on customer satisfaction
- Supervision and organization of deliveries ensuring better performance of the fleet and human team
- Direct and indirect management totaling 40 employees and outsourced employees
- Analysis and control of all logistics costs and monitoring of the entire logistics process of the company
- Type of Business: Telecommunications
- Tracked orders and notified customers of status or potential delays.
- Trained new employees on logistics procedures, promoting a consistent approach across the team.
- Collaborated with sales and customer service teams to address client concerns and expedite orders when necessary.
- Ensured compliance with industry regulations, reducing the risk of fines or penalties.
- Coordinated with suppliers to ensure timely delivery of goods, minimizing stockouts.
- Adapted quickly to unexpected disruptions in the supply chain, developing contingency plans to minimize negative impacts on business operations.
- Established an effective communication system between departments involved in logistics coordination ensuring seamless information flow.
- Enhanced supply chain efficiency by optimizing shipping schedules and routes.
- Reduced transportation costs by negotiating favorable contracts with carriers.
- Implemented a warehouse organization system that increased storage capacity and accessibility.
- Managed inventory levels to prevent stockouts, ordering supplies before reaching critical low levels.
- Coordinated with suppliers for timely delivery of materials, ensuring continuous production.
Education
No Degree - English Language
Approach International Student Center
196 Harvard Ave #2, Allston, MA 0213401-2021
MBA - Supply Chain Management
The University of Texas At Arlington
Arlington, TX11-2016
BBA - Business Administration
FIJ - Faculdades Integradas De Jacarepaguá
Rio de Janeiro, Rio de Janeiro12.2009
High School -
Colégio Silva e Souza
Rio de Janeiro, Rio de Janeiro12.2004
Skills
- Problem-solving
- Decision-making
- Logistics analysis
- Customer service
- Shipment coordination
- Shipment tracking
- Invoicing and shipping documentation
- Transportation planning
- Transportation management
- Positive attitude
- Valid Driver's license
- Teamwork and collaboration
- Attention to detail
- Time management
Country Of Birth
Brazil
Personal Information
- Citizenship: Brazil
- Date of Birth: 05/18/86
Languages
Portuguese
Native or Bilingual
English
Professional Working
Timeline
Delivery Driver
Amazon
02.2022 - Current
Cleaning Technician
Right Way Cleaning
01.2022 - 01.2023
Logistics Coordinator
RW Business Consulting and Advice
08.2009 - 11.2017
High School -
Colégio Silva e Souza
No Degree - English Language
Approach International Student Center
MBA - Supply Chain Management
The University of Texas At Arlington
BBA - Business Administration
FIJ - Faculdades Integradas De Jacarepaguá
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